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What is Quidget?

Quidget is an AI-powered customer support chatbot designed to automate up to 80% of common support queries by providing instant, accurate answers 24/7. Built by SupportYourApp, a company with over 15 years of customer service expertise, Quidget leverages your website content, FAQs, and uploaded resources to train its AI agent quickly, typically within two minutes. It handles repetitive questions such as product details, pricing, shipping, and troubleshooting, freeing support teams to focus on complex issues. Quidget integrates seamlessly with popular platforms like Zendesk, Freshdesk, Slack, WhatsApp, and Calendly, fitting into existing workflows without requiring coding skills. It supports multiple languages and offers secure, GDPR-compliant operations, making it suitable for businesses of all sizes seeking to improve customer satisfaction and reduce ticket volume.

AI Tool Review Summary

Performance Score

4.7/5

Content/Output Quality

Accurate, context-aware, and reliable

Interface

User-friendly and quick to set up

AI Technology
LLMNLPSpeech Recognition
Purpose of Tool

To automate customer support by handling common queries instantly and accurately.

Compatibility

Integrates with major helpdesk, messaging, and CRM platforms for seamless workflow integration.

Pricing

Freemium model with optional paid tiers for advanced features

Features

Features with the highest value for users are highlighted here.

Automated live chat support

AI-assisted email workflow

Voice AI agent for real-time help

Integration with Zendesk and Freshdesk

Multi-language support

Human handoff for complex queries

Built-in performance reporting

No-code setup

How It Works

1

Connect Your Resources

Link your website, FAQs, and documents to train the AI agent.

2

Customize Your Agent

Set tone, behavior, and instructions to match your brand voice.

3

Deploy Across Channels

Integrate with live chat, email, voice, and messaging platforms.

4

Monitor and Improve

Use built-in analytics to track performance and update content as needed.

Who Is It For?

Customer Support Teams

Small Businesses

E-commerce Companies

SaaS Providers

Multilingual Support Teams

Helpdesk Managers

Non-technical Users

Enterprises

Marketing Teams

Remote Support Teams

Pricing

Free

$0/monthly
  • Basic AI support automation
  • Integration with core platforms
  • Limited usage
Popular

Pro

$29/monthly
  • Advanced AI customization
  • Unlimited usage
  • Priority support
  • Multi-channel integrations

Enterprise

$Custom pricing/monthly
  • Dedicated account manager
  • Enhanced security compliance
  • Custom integrations
  • SLA guarantees

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Pros & Cons

Pros

  • Quick and easy setup with no technical skills required.
  • Effectively reduces support ticket volume by automating common queries.

Cons

  • Limited to handling mostly repetitive and straightforward questions.
  • Advanced customization options may require paid plans.

FAQs

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Release History

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Rating

5.0

Pros

Cons

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