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Tiledesk is an AI Operating System designed to automate and scale enterprise AI solutions across customer support, operations, and information retrieval. Built as an open-source, no-code platform, it enables users to create multi-agent conversational AI workflows that integrate with knowledge bases, APIs, and multiple communication channels such as web, WhatsApp, and voice. Developed to solve the challenge of automating complex, multi-step customer interactions and internal workflows, Tiledesk supports real-time AI-human collaboration with human-in-the-loop capabilities and continuous self-learning. Its core capabilities include conversational design, semantic search, appointment scheduling, email automation, and multichannel customer engagement. Tiledesk fits businesses of all sizes looking to enhance customer service, streamline operations, and deploy AI assistants without extensive coding or AI expertise.
4.5/5
Accurate, context-aware, and adaptive
Intuitive visual no-code builder with multi-agent management
To automate and optimize customer support and operational workflows using conversational AI and multi-agent systems.
Compatible with web, WhatsApp, voice channels, APIs, and integrates with calendars and knowledge bases for seamless workflow automation.
Freemium model with a 14-day free trial and paid tiers for advanced features and enterprise use.
Features with the highest value for users are highlighted here.
Multi-channel conversational AI
No-code conversation design
Knowledge base integration
Automated workflow orchestration
Self-learning AI agents
Hybrid semantic and full-text search
Human-in-the-loop escalation
Visual prompt chaining and multi-agent collaboration
Customer Support Teams
E-commerce Businesses
Operations Managers
Small to Medium Enterprises
Enterprise IT Teams
Marketing Teams
Developers
Human Agents
Knowledge Managers
Startups
Free
Pro
Weekly intelligence on AI strategy, operations, and market shifts. No noise. No narrative. Direct to your inbox.
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| Tool | Rating | Visits / mo | Global rank | Category rank | Engagement | Bounce | Top market | Starts at | Free tier | Integrations | Action |
|---|---|---|---|---|---|---|---|---|---|---|---|
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