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What is TheySaid?

TheySaid is an AI-powered user testing, surveys, and interviews platform designed to unify customer feedback collection and analysis. Built by a team focused on eliminating traditional research bottlenecks, it solves the problem of slow, manual, and disconnected feedback processes. The platform leverages AI to conduct user tests, moderate interviews, and create intelligent surveys that adapt dynamically based on responses. Core capabilities include AI-driven follow-up questions, real-time thematic analysis, and automated insight summarization. It supports various feedback types such as polls, pulses, forms, and voice conversations. TheySaid is ideal for UX researchers, product managers, marketers, and other teams seeking to scale qualitative discovery without losing depth. The tool integrates with existing workflows and offers features like conditional logic, an AI sidebar, and multi-language support. It is trusted by companies like ClickUp and Rocketlane for improving lead qualification and reducing churn.

AI Tool Review Summary

Performance Score

4.5/5

Content/Output Quality

High, consistent, and on-brand

Interface

Clean and minimal

AI Technology
LLMNLPSpeech Recognition
Purpose of Tool

To unify and automate user feedback collection and analysis using AI.

Compatibility

Web-based with integrations coming soon; works across devices and supports 70+ languages.

Pricing

Freemium with paid tiers

Features

Features with the highest value for users are highlighted here.

AI user testing with dynamic follow-up questions

Automated AI-driven user interviews

Intelligent AI surveys with adaptive flows

AI polls that probe user reasoning

Real-time AI summarization and thematic analysis

Two-way voice conversations with AI

Conditional logic for personalized feedback paths

AI sidebar for real-time guidance during tasks

Who Is It For?

UX Researchers

Product Managers

Marketing Teams

Design Teams

Founders

Engineering Teams

Sales Teams

HR Teams

Operations Teams

Customer Success Teams

Pricing

Free

$0/free
  • Basic AI surveys
  • Limited responses
  • Standard reporting

Starter

$29/monthly
  • Unlimited AI surveys
  • AI interviews
  • Conditional logic
  • Basic integrations

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Pros & Cons

Pros

  • Unifies multiple feedback methods into one platform, reducing tool fragmentation.
  • AI adapts questions in real time, uncovering deeper qualitative insights automatically.

Cons

  • As an AI-driven tool, it may miss nuanced human context that a skilled moderator would catch.
  • Dependence on AI could lead to less organic interactions compared to traditional methods.

FAQs

Just Launched

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Rating

5.0

Pros

Cons

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