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STELLA Automotive AI is a conversational AI platform designed specifically for automotive dealerships to automate customer communications and drive revenue. Built by STELLA Automotive AI, Inc., the tool solves the problem of missed calls and inefficient customer engagement by capturing every conversation and converting it into booked appointments. Core capabilities include answering and making calls, sending and replying to texts, running outbound campaigns, and booking directly into the dealer's scheduler. It offers four main solutions: STELLA Service for appointment booking based on rules and opcodes, STELLA Reception for handling FAQs and routing calls, STELLA Insights for performance analytics, and STELLA Catalyst for outbound engagement via calls, SMS, and email. The platform integrates with existing dealership systems and is used by BDC teams, service departments, and dealership managers to increase appointment conversion rates and free up staff for higher-value tasks. It fits workflows in automotive retail, particularly for dealerships looking to improve customer retention and operational efficiency.
4.5/5
High, consistent, and on-brand
Clean and minimal
Automate dealership customer communications to book more service appointments and increase revenue.
Integrates with major dealership schedulers and CRM systems; web-based platform.
Custom pricing based on dealership size and needs; demo required.
Features with the highest value for users are highlighted here.
Conversational AI for calls and texts
Automated appointment booking into scheduler
Outbound campaign management
Real-time performance analytics
Rule-based call routing and FAQs
Integration with dealer systems
Automotive dealerships
BDC managers
Service directors
Marketing teams
Multi-store groups
Independent repair shops
Fleet managers
Customer experience leaders
Small dealerships
Investors in auto tech
Starter
Professional
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| Tool | Rating | Visits / mo | Global rank | Category rank | Engagement | Bounce | Top market | Starts at | Free tier | Integrations | Action |
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