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What is Social Intents?
Social Intents is an AI-powered live chat and chatbot platform designed to help businesses provide seamless customer support directly from popular team collaboration tools like Microsoft Teams, Slack, Google Chat, and Zoom. Developed to integrate effortlessly with existing workflows, it eliminates the need for agents to switch between multiple apps by bringing customer conversations into the tools they already use daily. The platform leverages advanced AI models such as ChatGPT, Claude, and Gemini to automatically handle up to 75% of customer inquiries, escalating complex issues to human agents when necessary. Social Intents supports multi-channel communication including website live chat, WhatsApp, SMS, and Facebook Messenger, making it ideal for businesses aiming to scale support without increasing headcount. Its core capabilities include AI chatbot training on website content, real-time chat monitoring, conversation analytics, and customizable chat widgets. This tool is well-suited for teams of all sizes seeking to improve customer engagement, reduce response times, and streamline support operations within familiar collaboration environments.
AI Tool Review Summary
4.7/5
Accurate, context-aware, and responsive
Intuitive and seamlessly integrated with team tools
LLMNLP
To enable businesses to deliver efficient AI-assisted live chat support directly from collaboration platforms.
Integrates with Microsoft Teams, Slack, Google Chat, Zoom, WhatsApp, and supports website embedding via plugins or code.
Tiered subscription plans with a free trial and scalable options for teams and enterprises.
Features with the highest value for users are highlighted here.
Integration with Microsoft Teams, Slack, Google Chat, Zoom
AI chatbot trained on website content and FAQs
Multi-channel support including WhatsApp and SMS
Real-time chat monitoring and analytics
Customizable AI response modes
Unlimited team members on all plans
Support for 80+ languages
White-label options for agencies
Customer Support Teams
Small Businesses
Enterprise Teams
Remote Teams
E-commerce Stores
Marketing Agencies
Technical Support Teams
Multilingual Support Teams
Startups
Product Managers
Lite
$21/monthly
1 Chat Widget 1 Seat 60 conversations per month Integrations with Teams, Slack, Google Chat ChatGPT AI Models
Starter
$39/monthly
1 Chat Widget 4 Seats 250 conversations per month ChatGPT, Claude, or Gemini AI Models Teams, Slack, Google Chat Integrations
Weekly intelligence on AI strategy, operations, and market shifts. No noise. No narrative. Direct to your inbox.
Pros & Cons
Seamless integration with existing team collaboration tools. AI handles majority of inquiries, reducing workload on support teams.
Limited to platforms supported; may not fit teams using other tools. Advanced customization may require some technical knowledge.
FAQs
Just Launched
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Rating
5.0
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Quick Social Intents Comparision
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| Tool | Rating | Visits / mo | Global rank | Category rank | Engagement | Bounce | Top market | Starts at | Free tier | Integrations | Action |
|---|---|---|---|---|---|---|---|---|---|---|---|
 Social IntentsAI Business Tools | 99.5K | #376,545 | #2,527 | 32s2.2 pages | US#345,741 | $21 | 1 | View | |||
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