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Smartsupp is a customer communication platform that combines live chat, chatbot automation, and AI-driven tools to help businesses increase sales and improve customer engagement. Developed to serve e-commerce and online businesses, it enables real-time conversations with customers while automating responses to common inquiries through customizable chatbots. The platform includes AI features such as the Smartsupp Mira AI shopping assistant, which learns about products and customer behavior to provide instant support and personalized recommendations. Smartsupp is designed to fit workflows of sales teams, customer support agents, and marketing professionals who want to capture leads, boost conversions, and enhance customer satisfaction. It supports multichannel messaging, integrates with over 80 platforms, and offers a unified dashboard for managing all customer interactions efficiently.
4.5/5
High, consistent, and customer-focused
Clean, intuitive, and user-friendly
To increase online sales and customer satisfaction through live chat, AI chatbots, and automated engagement.
Works seamlessly on websites and integrates with 80+ e-commerce platforms and CRM systems.
Freemium model with scalable paid plans for advanced features.
Features with the highest value for users are highlighted here.
Real-time live chat
AI-powered shopping assistant
Automated chatbot flows
Lead generation 24/7
Multichannel messaging dashboard
Customizable chat widget
Visitor insights and history
Team management and performance tracking
E-commerce businesses
Customer support teams
Small businesses
Marketing teams
Sales teams
Website owners
Multichannel communicators
Enterprises
Tech beginners
Product managers
Free
Pro
Weekly intelligence on AI strategy, operations, and market shifts. No noise. No narrative. Direct to your inbox.
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Side-by-side with top alternatives in this category.
| Tool | Rating | Visits / mo | Global rank | Category rank | Engagement | Bounce | Top market | Starts at | Free tier | Integrations | Action |
|---|---|---|---|---|---|---|---|---|---|---|---|
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