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What is Layup?

Layup is an AI-powered in-app guidance platform that helps product teams onboard users, showcase features, and deflect support tickets with minimal effort. Built by Layup Labs and now part of Whatfix, it enables companies to guide users through their product using an AI-driven second cursor that mimics a human sitting next to them. The tool solves the problem of user adoption and support overload by providing interactive, contextual walkthroughs that adapt to each user's permissions and role. Core capabilities include autonomous product learning (no manual tagging), real-time cursor and conversational guidance, segmentation for targeted engagement, and seamless integration with existing content and documentation. Layup fits into workflows for product-led growth, customer success, and developer teams, allowing them to deploy guidance with a single line of code in under five minutes. It is designed for SaaS companies of all sizes looking to accelerate time-to-value and reduce support burden.

AI Tool Review Summary

Performance Score

4.5/5

Content/Output Quality

High, consistent, and on-brand

Interface

Clean and minimal

AI Technology
LLMComputer Vision
Purpose of Tool

To guide users in-product with AI-powered interactive walkthroughs and support deflection.

Compatibility

Works with any web product via one line of code; integrates with existing content sources.

Pricing

Freemium with paid tiers

Features

Features with the highest value for users are highlighted here.

AI-powered second cursor guidance

Zero-effort onboarding

Always-on feature tours

Adaptive user permission and role handling

Segmentation for key accounts

Autonomous product learning without tagging

Real-time cursor and conversational guidance switch

HIPAA, GDPR, and SOC2 compliance

Who Is It For?

Product managers

Customer success teams

Marketing teams

Developers

SaaS startups

Enterprise companies

User experience designers

Sales teams

Support teams

Growth teams

Pricing

Free

$0/free
  • Basic guidance
  • Up to 100 active users
  • Community support

Starter

$99/monthly
  • All Free features
  • Up to 1,000 active users
  • Email support
  • Custom branding

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Pros & Cons

Pros

  • Deploys in under five minutes with one line of code.
  • Autonomously adapts to product changes without manual effort.

Cons

  • Pricing details are not publicly listed on the website.
  • May require integration with existing content sources for full functionality.

FAQs

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Quick Layup Comparision

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ToolRatingVisits / moGlobal rankCategory rankEngagementBounceTop marketStarts atFree tierIntegrationsAction
Layup icon
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4.41.6K#9,916,311—50s1.9 pages47%US#3,330,448$0Yes1View
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4.5238.6M#97#18m 47s8.4 pages42%US#75$39No1View
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4.6142.7M#448#11m 34s1.4 pages71%US#305$0Yes1View
2.31.1B——2m 1s2.6 pages62%—$9.99No—View

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