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Try NowWhat is Helply?
Helply is an AI-native B2B support platform designed to transform customer service from a cost center into a revenue-generating engine. Built specifically for B2B companies with $1M to $50M in ARR, it offers a unified inbox that integrates channels like email, Slack Connect, and WhatsApp. Unlike legacy tools, Helply provides unlimited seats for free and only charges based on successful AI outcomes, such as resolved tickets or identified upsell opportunities. The platform leverages a deep context layer, pulling data from CRM, product usage, and communication tools to ensure high-confidence resolutions. When the AI cannot resolve a query autonomously, it generates tone-matched drafts for human agents to review, significantly reducing response times. Beyond simple ticketing, Helply scans every interaction for churn signals and feature requests, routing them to the appropriate teams like Sales or Product. This approach ensures that support teams contribute directly to business growth and customer retention.
AI Tool Review Summary
4.8/5
High-context, tone-matched, and accurate
Modern, unified, and data-rich
LLMNLPSupport Intelligence
To transform B2B customer support from a cost center into a revenue-generating engine using AI-native automation.
Integrates with Slack, Stripe, Gong, PostHog, HubSpot, Attio, and various knowledge bases.
Free platform with outcome-based AI pricing
Features with the highest value for users are highlighted here.
Outcome-based pricing model
Automated churn detection
AI-powered draft generation
Deep CRM and Slack integration
Revenue opportunity identification
Autonomous ticket resolution
Multi-channel inbox threading
Support intelligence dashboard
How It Works
1
Connect Data Sources
Integrate your knowledge base, CRM, and communication tools to build a comprehensive context layer for the AI.
2
Route All Channels
Centralize email, chat, and Slack Connect messages into a single AI-native unified inbox for your entire team.
3
Automate Resolutions
The AI agent resolves high-confidence queries autonomously or drafts context-aware replies for human review when needed.
4
Extract Revenue Signals
The system automatically identifies churn risks and upsell opportunities, routing them to the relevant departments for action.
B2B SaaS Startups
Customer Success Managers
Account Executives
Product Managers
Lean Support Teams
Enterprise Support Leads
Revenue Operations
Slack-heavy Organizations
Technical Support Engineers
CFOs
Free Platform
$0/free
Unlimited seats All integrations Unified inbox Unlimited tickets
Popular
Outcome-Based
Custom/monthly
Pay per resolved ticket Pay per churn alert Pay per upsell signal AI Co-pilot drafting
Want to add more pricing plans?
Claim this tool to manage plans, pricing, and listing details.
Weekly intelligence on AI strategy, operations, and market shifts. No noise. No narrative. Direct to your inbox.
Pros & Cons
The outcome-based pricing model ensures you only pay for successful AI resolutions. Deep integration with business tools provides superior context for complex B2B support.
The platform is specifically optimized for B2B companies and may not suit B2C needs. Success relies heavily on the quality of existing documentation and data sources.
FAQs
Just Launched
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Quick Helply Comparision
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| Tool | Rating | Visits / mo | Global rank | Category rank | Engagement | Bounce | Top market | Starts at | Free tier | Integrations | Action |
|---|---|---|---|---|---|---|---|---|---|---|---|
 HelplyAI Business Tools | — | — | — | — | — | — | $0 | 1 | View | ||
 IntuitAI Business Tools | 200.0M | #134 | #1 | 10m 4s7.5 pages | US(82%)#46 | $0 | — | View | |||
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 Zoho CliqAI Business Tools | 71.5M | #376 | #21 | 12m 58s11.9 pages | US(25%)#456 | $0 | 1 | View |
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