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Ariglad is an AI-powered platform designed to automate the maintenance and creation of knowledge base articles. Developed to solve the problem of outdated documentation, it analyzes support tickets, release notes, and internal communications like Slack to identify information gaps. The tool automatically suggests improvements to existing articles, creates new content for frequently asked questions, and merges duplicate entries to keep the repository lean. By ensuring documentation is always current, Ariglad helps businesses reduce support ticket volume and improves the accuracy of AI chatbots and copilots that rely on that data. It is particularly effective for customer support teams, product managers, and technical writers who struggle to keep up with rapid product changes. The platform is SOC2 and GDPR compliant, making it suitable for enterprise-level security requirements.
4.8/5
High, accurate, and brand-consistent
Professional and data-driven
Automating the creation and maintenance of knowledge base documentation through support data analysis.
Integrates with support ticketing systems, Slack, and major knowledge base platforms.
Freemium with custom enterprise pricing
Features with the highest value for users are highlighted here.
Automated article creation
Support ticket analysis
Knowledge gap identification
Duplicate article merging
Slack and release note integration
Brand voice adaptation
SOC2 and GDPR compliance
AI chatbot training optimization
Customer Support Managers
Technical Writers
Product Managers
Enterprise Support Teams
AI Operations Teams
SaaS Startups
Customer Success Leads
IT Support Departments
Knowledge Management Specialists
Compliance Officers
Free Trial
Professional
Weekly intelligence on AI strategy, operations, and market shifts. No noise. No narrative. Direct to your inbox.
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