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Tilores IdentityRAG is an advanced AI tool designed to unify and provide real-time access to scattered customer data from multiple internal sources through a natural language interface. Built by Tilores, it leverages IdentityRAG technology combined with LangChain and Amazon Bedrock to enhance Large Language Model (LLM) chatbots with accurate, dynamic customer profiles. The tool solves the problem of fragmented customer data by performing advanced identity resolution using multiple attributes such as name, address, email, and phone number. It enables customer success, sales, marketing, and support teams to query unified customer data instantly, improving decision-making and customer interactions. Tilores fits workflows that require real-time, scalable, and accurate customer 360° views, especially in industries like finance, retail, and SaaS where data is dispersed across CRM, support, marketing, and loan systems.
4.7/5
Accurate, comprehensive, and context-rich
Intuitive and streamlined natural language chat interface
To unify scattered customer data and provide real-time, accurate customer insights to LLM chatbots.
Integrates seamlessly with CRM, support, marketing, and loan databases via API and LangChain framework.
Offers early access with custom pricing; likely enterprise-focused with scalable plans.
Features with the highest value for users are highlighted here.
Identity resolution algorithms
Data unification across sources
Real-time customer data updates
Integration with LangChain and Bedrock
Natural language interface for queries
Dynamic customer profile building
Serverless scalable infrastructure
Customer Success Teams
Sales Teams
Marketing Teams
Data Engineers
Product Managers
Fraud & Risk Analysts
SaaS Companies
Small to Medium Businesses
Enterprise IT Teams
Developers
Early Access
Weekly intelligence on AI strategy, operations, and market shifts. No noise. No narrative. Direct to your inbox.
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