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Klaviyo is an autonomous B2C CRM and AI marketing platform designed to unify customer data and automate personalized marketing across multiple channels including email, SMS, WhatsApp, RCS, and mobile push. Built to serve brands of all sizes, Klaviyo combines a customer data platform, real-time behavioral signals, and AI-powered automation to create revenue-generating campaigns and improve customer engagement. The platform offers AI agents that autonomously generate on-brand campaigns, resolve customer inquiries, and recommend products to drive sales. Klaviyo supports over 196,000 brands worldwide and integrates with more than 350 apps, including ecommerce platforms like Shopify. Its core capabilities include real-time data unification, omnichannel marketing automation, advanced analytics, and native WhatsApp messaging. Klaviyo is ideal for marketers, ecommerce businesses, and customer service teams seeking to streamline workflows and deliver personalized customer experiences at scale.
4.7/5
High, personalized, and data-driven
Intuitive and comprehensive dashboard
To unify customer data and automate personalized omnichannel marketing campaigns that drive growth.
Compatible with ecommerce platforms, CRMs, analytics tools, and supports native integrations including Shopify and WhatsApp.
Freemium with scalable paid tiers based on contacts and channel usage.
Features with the highest value for users are highlighted here.
Autonomous AI marketing agents
Unified customer data platform
Multichannel campaign automation
Native WhatsApp messaging
Real-time customer insights
350+ native integrations
Advanced analytics and reporting
Enterprise-grade security and compliance
Ecommerce Brands
Marketing Teams
Customer Support Teams
Small Businesses
Enterprise Organizations
SaaS Companies
Retail Chains
Digital Agencies
Growth Hackers
Content Creators
Free
Growth
Weekly intelligence on AI strategy, operations, and market shifts. No noise. No narrative. Direct to your inbox.
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