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Try NowWhat is Viqal?
Viqal is an AI-powered communication assistant designed specifically for hotels to automate guest interactions across channels like WhatsApp, SMS, and email. Developed to address the common challenges hotels face with repetitive guest inquiries, delayed responses, and inconsistent information, Viqal integrates directly with property management systems (PMS) to provide instant, accurate answers and take automated actions such as extending reservations and updating folios. It supports hotel teams by handling up to 85% of guest communications autonomously, freeing staff to focus on complex requests. Viqal's core capabilities include a unified team inbox, proactive messaging triggered by stay timelines, and revenue-generating upselling features embedded in guest conversations. It fits workflows of modern hotel teams aiming to improve guest satisfaction, operational efficiency, and revenue through seamless AI-driven guest engagement.
AI Tool Review Summary
4.7/5
Accurate, context-aware, and revenue-focused
Intuitive, centralized inbox with seamless AI handoff
LLMNLP
To automate and enhance hotel guest communication and operational workflows.
Integrates with major PMS platforms and messaging channels like WhatsApp, SMS, and email for smooth workflow integration.
Subscription-based with tiered plans tailored for hotel size and needs.
Features with the highest value for users are highlighted here.
Automated guest messaging
Live PMS integration
Unified team inbox
Proactive stay-timeline messaging
In-thread upselling and revenue tracking
Multi-channel support including WhatsApp and SMS
AI-powered query resolution
Seamless staff handoff with full context
How It Works
1
Connect Your PMS and Channels
Integrate Viqal with your property management system and guest messaging channels like WhatsApp and SMS.
2
Automate Guest Conversations
Viqal AI handles common guest inquiries instantly and accurately, reducing staff workload.
3
Escalate Complex Requests
When needed, conversations are seamlessly handed off to hotel staff with full guest context.
4
Drive Revenue Through Upselling
Use in-thread offers for late checkouts, spa bookings, and upgrades that are charged directly to the guest folio.
Hotel Front Desk Teams
Hotel Revenue Managers
Boutique Hotels
Hotel Operations Managers
Short-term Rental Managers
Hospitality IT Teams
Customer Support Teams
Hotel Marketing Teams
Large Hotel Chains
Hotel Owners
Starter
$99/monthly
Basic guest messaging automation Integration with one PMS Access to team inbox
Popular
Pro
$299/monthly
Advanced automation and upselling Multi-PMS integration Proactive WhatsApp campaigns Revenue tracking per conversation
Enterprise
Custom pricing/monthly
Full platform access Dedicated support and onboarding Custom integrations Scalable for large hotel portfolios
Want to add more pricing plans?
Claim this tool to manage plans, pricing, and listing details.
Weekly intelligence on AI strategy, operations, and market shifts. No noise. No narrative. Direct to your inbox.
Pros & Cons
Handles 80%+ of guest inquiries automatically, reducing staff workload. Boosts upsell revenue by integrating offers directly in guest conversations.
May require initial setup to integrate with existing PMS systems. Limited to hospitality industry use cases, not a general chatbot.
FAQs
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Rating
5.0
Pros
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Quick Viqal Comparision
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 ViqalAI Lifestyle Tools | 1.3K | #10,937,000 | — | 25s1.6 pages | IT(67%) | $99 | 1 | View | |||
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Analytics of Hotel WhatsApp Automation | Viqal AI Guest Assistant
Website traffic and keyword analysis.
Live dataFeb 2026 – Apr 2026
Monthly visits
1.29K
↑ +16.2% vs prior month
Avg. visit duration
00:00:25
M 4 2026 snapshot
Pages / visit
1.60
M 4 2026 snapshot
Bounce rate
35.34%
Lower is better
All traffic · Worldwide
Weekly estimate · Feb 1, 2026 – Apr 29, 2026
Peak week: 564 (Feb 1, 2026)Low week: 222.4 (Mar 1, 2026)WoW: 0.0%Derived from monthly estimates · SimilarWeb-equivalent
Release History
0 releases published
No releases yet.
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