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What is Creatio?
Creatio is an AI-native CRM and workflow platform that enables people and AI agents to work together seamlessly. Built by Creatio, the platform solves the problem of fragmented customer relationship management and manual workflow automation by providing a unified environment for sales, marketing, and service. Core capabilities include AI-powered agent assistants and autonomous agents that operate 24/7, best-in-class CRM recognized by Gartner and Forrester, and advanced no-code designers for rapid application development. The platform supports unlimited users, custom agents, workflows, and API calls, making it suitable for enterprises of all sizes. It fits workflows across industries such as banking, insurance, manufacturing, and public sector, with ready-to-use industry workflows. Creatio is designed for teams looking to double productivity and impact without additional headcount, leveraging AI coding agents and a modern AI stack to build solutions 10x faster.
AI Tool Review Summary
4.7/5
High, consistent, and on-brand
Clean and minimal
To unify CRM and workflow automation with AI agents for sales, marketing, and service.
Web-based, integrates with any LLM and third-party components via open APIs.
Freemium with paid tiers
Features
Features with the highest value for users are highlighted here.
AI agent assistants and autonomous agents
Unlimited users, agents, workflows, and applications
Best-in-class CRM for sales, service, and marketing
Low-code/no-code visual designers
AI-native engine with coding agents
Open and composable architecture
Enterprise-grade scale and governance
Pre-built industry workflows for 20 verticals
How It Works
Sign up and set up
Create a Creatio account and configure your CRM and workflow preferences.
Design workflows
Use no-code visual designers or AI coding agents to build custom workflows.
Deploy AI agents
Activate agent assistants and autonomous agents to automate tasks 24/7.
Monitor and optimize
Track performance with analytics and continuously improve workflows.
Who Is It For?
Sales teams
Marketing teams
Customer service teams
IT and development teams
Enterprise organizations
Small and medium businesses
Banking and insurance
Manufacturing and CPG
Public sector
Citizen developers
Pricing
Free
Basic CRM Limited workflows Up to 10 users
Growth
Full CRM Unlimited workflows AI agents Up to 50 users
Enterprise
Unlimited users Unlimited agents Custom integrations Dedicated support
Want to add more pricing plans?
Claim this tool to manage plans, pricing, and listing details.
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Pros & Cons
Pros
Unlimited scalability with no caps on users, agents, or workflows. Strong industry recognition as a leader in multiple Gartner and Forrester reports.
Cons
May require significant initial setup and configuration for complex use cases. Pricing details are not transparent and require contacting sales.
FAQs
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Quick Creatio Comparision
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CreatioAI Development Tools | — | — | — | — | — | — | See pricing | — | View | ||
BlankstateAI Development Tools | — | — | — | — | — | — | Varies | 1 | View | ||
codedamnAI Development Tools | — | — | — | — | — | — | $0 | 1 | View | ||
Workstreams.aiAI Development Tools | — | — | — | — | — | — | $0 | 3+ | View | ||
FreshlyAI Development Tools | — | — | — | — | — | — | $0 | 1 | View |
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