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Creatio is an AI-native CRM and workflow platform that enables people and AI agents to work together seamlessly. Built by Creatio, the platform solves the problem of fragmented customer relationship management and manual workflow automation by providing a unified environment for sales, marketing, and service. Core capabilities include AI-powered agent assistants and autonomous agents that operate 24/7, best-in-class CRM recognized by Gartner and Forrester, and advanced no-code designers for rapid application development. The platform supports unlimited users, custom agents, workflows, and API calls, making it suitable for enterprises of all sizes. It fits workflows across industries such as banking, insurance, manufacturing, and public sector, with ready-to-use industry workflows. Creatio is designed for teams looking to double productivity and impact without additional headcount, leveraging AI coding agents and a modern AI stack to build solutions 10x faster.
4.7/5
High, consistent, and on-brand
Clean and minimal
To unify CRM and workflow automation with AI agents for sales, marketing, and service.
Web-based, integrates with any LLM and third-party components via open APIs.
Freemium with paid tiers
Features with the highest value for users are highlighted here.
AI agent assistants and autonomous agents
Unlimited users, agents, workflows, and applications
Best-in-class CRM for sales, service, and marketing
Low-code/no-code visual designers
AI-native engine with coding agents
Open and composable architecture
Enterprise-grade scale and governance
Pre-built industry workflows for 20 verticals
Sales teams
Marketing teams
Customer service teams
IT and development teams
Enterprise organizations
Small and medium businesses
Banking and insurance
Manufacturing and CPG
Public sector
Citizen developers
Free
Growth
Weekly intelligence on AI strategy, operations, and market shifts. No noise. No narrative. Direct to your inbox.
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| Tool | Rating | Visits / mo | Global rank | Category rank | Engagement | Bounce | Top market | Starts at | Free tier | Integrations | Action |
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