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What is Creatio?

Creatio is an AI-native CRM and workflow platform that enables people and AI agents to work together seamlessly. Built by Creatio, the platform solves the problem of fragmented customer relationship management and manual workflow automation by providing a unified environment for sales, marketing, and service. Core capabilities include AI-powered agent assistants and autonomous agents that operate 24/7, best-in-class CRM recognized by Gartner and Forrester, and advanced no-code designers for rapid application development. The platform supports unlimited users, custom agents, workflows, and API calls, making it suitable for enterprises of all sizes. It fits workflows across industries such as banking, insurance, manufacturing, and public sector, with ready-to-use industry workflows. Creatio is designed for teams looking to double productivity and impact without additional headcount, leveraging AI coding agents and a modern AI stack to build solutions 10x faster.

AI Tool Review Summary

Performance Score

4.7/5

Content/Output Quality

High, consistent, and on-brand

Interface

Clean and minimal

AI Technology
LLMNLPComputer VisionSpeech Recognition
Purpose of Tool

To unify CRM and workflow automation with AI agents for sales, marketing, and service.

Compatibility

Web-based, integrates with any LLM and third-party components via open APIs.

Pricing

Freemium with paid tiers

Features

Features with the highest value for users are highlighted here.

AI agent assistants and autonomous agents

Unlimited users, agents, workflows, and applications

Best-in-class CRM for sales, service, and marketing

Low-code/no-code visual designers

AI-native engine with coding agents

Open and composable architecture

Enterprise-grade scale and governance

Pre-built industry workflows for 20 verticals

Who Is It For?

Sales teams

Marketing teams

Customer service teams

IT and development teams

Enterprise organizations

Small and medium businesses

Banking and insurance

Manufacturing and CPG

Public sector

Citizen developers

Pricing

Free

$0/free
  • Basic CRM
  • Limited workflows
  • Up to 10 users
Popular

Growth

$30/monthly
  • Full CRM
  • Unlimited workflows
  • AI agents
  • Up to 50 users

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Pros & Cons

Pros

  • Unlimited scalability with no caps on users, agents, or workflows.
  • Strong industry recognition as a leader in multiple Gartner and Forrester reports.

Cons

  • May require significant initial setup and configuration for complex use cases.
  • Pricing details are not transparent and require contacting sales.

FAQs

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Quick Creatio Comparision

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