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What is Engati?
Engati is an enterprise-grade AI-native Customer Experience platform designed to help businesses grow revenue by enhancing customer engagement across multiple channels. Built by Engati Technologies, it leverages advanced conversational AI powered by its proprietary eSenseGPT and large language models (LLMs) to create intelligent AI agents and chatbots. These AI agents facilitate seamless interactions on platforms such as WhatsApp, voice calls, websites, and mobile apps, enabling lead generation, customer support, and marketing automation. Engati addresses the challenge of delivering personalized, contextual, and scalable customer experiences while reducing manual effort. It suits enterprises and teams looking to automate customer journeys, nurture leads, and improve conversion rates through AI-driven conversations. The platform supports no-code bot building, integrations with popular CRMs and marketing tools, and offers ready-to-use solutions for various industries and business needs.
AI Tool Review Summary
4.7/5
High, contextual, and personalized
Intuitive and no-code friendly
LLMNLPConversational AI
To automate and enhance customer engagement and revenue growth through AI-powered conversational agents.
Compatible with multiple digital channels including WhatsApp, voice, websites, mobile apps, and integrates with popular CRMs and marketing platforms.
Freemium with scalable paid tiers for enterprises
Features with the highest value for users are highlighted here.
Gen-AI powered chatbots
Multi-channel AI agents
No-code flow builder
Integration with CRMs and marketing tools
Customer data platform (Engati Pulse)
Intent-based contextual engagement
Lead generation and qualification
24/7 automated customer support
Enterprise Customer Support
Marketing Teams
Sales Teams
E-commerce Businesses
Small and Medium Businesses
Educational Institutions
Healthcare Providers
Customer Experience Managers
IT and Operations Teams
Startups
Free
$0/monthly
Basic chatbot builder Multi-channel support Limited AI interactions
Popular
Pro
$49/monthly
Advanced AI capabilities Unlimited interactions CRM integrations Priority support
Weekly intelligence on AI strategy, operations, and market shifts. No noise. No narrative. Direct to your inbox.
Pros & Cons
Easy to build and deploy AI agents without coding. Supports seamless multi-channel customer engagement.
May require customization for complex industry-specific needs. Advanced AI features might have a learning curve for new users.
FAQs
Just Launched
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