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WiiChat is an omnichannel AI-powered chatbot platform designed to automate customer service and lead engagement across multiple messaging channels including WhatsApp, Instagram, Messenger, Telegram, SMS, and Webchat. Developed to address common business challenges such as slow response times, repetitive inquiries, and dispersed communication operations, WiiChat centralizes conversations into a single inbox with AI agents that provide instant, 24/7 support. The platform integrates CRM features with a Kanban pipeline to manage leads and customer interactions efficiently, while also enabling mass campaign messaging through official APIs. It suits businesses of various sizes aiming to reduce operational costs, improve customer experience, and increase sales conversion by automating routine tasks and providing real-time insights. Users range from sales and marketing teams to customer support and HR departments, benefiting from seamless integration with over 50 native apps and API/webhook support for custom workflows.
4.5/5
Accurate, responsive, and context-aware
Intuitive and centralized omnichannel dashboard
To automate and unify customer communication and lead management across multiple messaging platforms using AI.
Compatible with WhatsApp, Instagram, Messenger, Telegram, SMS, Webchat, and integrates with 50+ native apps plus API/webhooks for custom workflows.
Freemium model with a 14-day free trial and paid subscription plans.
Features with the highest value for users are highlighted here.
Omnichannel inbox integration
AI-powered lead qualification
Unified CRM with Kanban pipeline
Mass campaign broadcasting via official APIs
Real-time conversation tagging and SLA management
Speech-to-text transcription
Sentiment analysis
50+ native integrations with API and webhooks
Small Business Owners
Sales Teams
Customer Support Teams
Marketing Teams
E-commerce Businesses
HR Departments
Medium to Large Enterprises
Tech-Savvy Users
Customer Success Managers
Startups
Free Trial
Pro
Weekly intelligence on AI strategy, operations, and market shifts. No noise. No narrative. Direct to your inbox.
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