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Try NowWhat is Twine?
Twine is a unified inbox and AI receptionist platform built for service businesses, backed by Y Combinator. It solves the problem of missed leads by capturing calls, texts, emails, and web forms in one place and responding instantly with AI. The core capabilities include an AI assistant that answers calls, replies to texts, and captures lead details automatically, as well as seamless integrations with CRM, calendar, and scheduling tools. Twine is designed for small business owners, contractors, and service professionals who want to never miss a customer inquiry, even after hours. It fits workflows where rapid response is critical, such as home services, cleaning, HVAC, and other field service industries. The platform provides complete visibility into business intake metrics and automates follow-ups, allowing users to focus on operations while Twine handles initial communication.
AI Tool Review Summary
4.5/5
High, consistent, and on-brand
Clean and minimal
LLMNLPSpeech Recognition
To capture and instantly respond to every lead across calls, texts, emails, and forms using AI.
Integrates with CRM, calendar, and scheduling tools; works with SMS, phone calls, email, webchat, and iMessage.
Freemium with paid tiers
Features with the highest value for users are highlighted here.
Unified inbox for all conversations
AI receptionist for instant responses
Multi-channel support (calls, texts, email, forms, webchat)
24/7 after-hours coverage
CRM and calendar integrations
Automated follow-up scheduling
Lead capture and data analytics
Customizable AI responses
How It Works
1
Connect your channels
Link your business phone, SMS, website forms, and web chat to Twine.
2
Customize your AI
Tell Twine about your business so it responds to leads like you would.
3
Never miss a lead
Every inquiry gets captured and responded to instantly, even when you're busy.
4
Review and follow up
All conversations are stored in your inbox; you can jump in anytime and automate follow-ups.
Small business owners
Service contractors
HVAC companies
Cleaning services
Home service professionals
Real estate agents
Marketing teams
Customer support teams
Startups
Freelancers
Free
$0/monthly
Unified inbox AI responses for up to 50 leads/month Basic integrations
Popular
Pro
$29/monthly
Unlimited AI responses Advanced integrations Custom AI training Analytics dashboard
Business
$99/monthly
All Pro features Priority support Team collaboration Custom workflows
Want to add more pricing plans?
Claim this tool to manage plans, pricing, and listing details.
Weekly intelligence on AI strategy, operations, and market shifts. No noise. No narrative. Direct to your inbox.
Pros & Cons
Eliminates missed leads by responding instantly across all channels. Easy to set up and customize for any service business.
Primarily text-based AI may not suit businesses that prefer voice-first interactions. Limited advanced customization options for complex workflows.
FAQs
Just Launched
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Rating
5.0
Pros
Cons
Quick Twine Comparision
Side-by-side with top alternatives in this category.
| Tool | Rating | Visits / mo | Global rank | Category rank | Engagement | Bounce | Top market | Starts at | Free tier | Integrations | Action |
|---|---|---|---|---|---|---|---|---|---|---|---|
 TwineAI Chatbots | — | — | — | — | — | — | $0 | 1 | View | ||
 ChatGPTAI Chatbots | 5.6B | #7 | #1 | 5m 59s4.2 pages | US(18%)#11 | $0 | 1 | View | |||
 ChatGPT 5AI Chatbots | 5.6B | #7 | #1 | 5m 59s4.2 pages | US(18%)#11 | See pricing | — | View | |||
 Galaxy AIAI Chatbots | 687.1M | #63 | #1 | 1m 39s2.6 pages | US(18%)#22 | See pricing | — | View | |||
 Typegenius AIAI Chatbots | 524.5M | #72 | #1 | 2m 26s3.4 pages | US(33%)#56 | $0 | — | View |
Analytics of Twine — Never Miss a Customer
Website traffic and keyword analysis.
Live dataFeb 2026 – Apr 2026
Monthly visits
0
↓ -100.0% vs prior month
Avg. visit duration
00:00:00
M 4 2026 snapshot
Pages / visit
0.00
M 4 2026 snapshot
Bounce rate
0.00%
Lower is better
All traffic · Worldwide
Weekly estimate · Feb 1, 2026 – Apr 29, 2026
Peak week: 156.25 (Feb 1, 2026)Low week: 0 (Apr 1, 2026)Derived from monthly estimates · SimilarWeb-equivalent
Release History
0 releases published
No releases yet.
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