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What is Robofy?

Robofy is an AI-powered customer support automation platform designed specifically for multi-location service businesses such as restaurant chains, hotels, salons, spas, and clinics. Built by a team focused on practical outcomes, Robofy solves the problem of repetitive queries, broken booking journeys, and lost leads by deploying autonomous AI agents that handle customer interactions on websites and WhatsApp. The core capabilities include a Booking Agent that manages reservations end-to-end, a Support Agent that answers FAQs instantly using business knowledge, and a Lead Agent that captures and qualifies inquiries. These agents work 24/7 across all locations, reducing the burden on human teams. Robofy fits workflows where high-volume customer queries, booking management, and lead capture are critical, making it ideal for businesses with multiple branches that need consistent, scalable support without adding headcount.

AI Tool Review Summary

Performance Score

4.5/5

Content/Output Quality

High, consistent, and on-brand

Interface

Clean and intuitive

AI Technology
LLMNLPSpeech Recognition
Purpose of Tool

Automate customer support, bookings, and lead capture for multi-location service businesses.

Compatibility

Works on website and WhatsApp, with voice agent coming soon; integrates with CRM and Google Sheets.

Pricing

Freemium with paid tiers starting at $19/month

Features

Features with the highest value for users are highlighted here.

Autonomous booking agent for reservations

Instant support agent trained on business content

Lead capture with intent qualification

Multi-channel support (website, WhatsApp, voice coming soon)

Pre-built industry templates for quick deployment

Guided go-live program with dedicated support

WhatsApp Business API integration

Smart routing to CRM or Google Sheets

Who Is It For?

Restaurant Chains

Hotel Groups

Salon Chains

Spas & Wellness Centers

Clinics & Healthcare

Marketing Teams

Customer Support Managers

Operations Directors

Small Business Owners

Enterprise IT Teams

Pricing

Free

$0/monthly
  • Basic AI agent
  • Up to 100 conversations/month
  • Website widget
Popular

Pro

$19/monthly
  • Full AI agents
  • Unlimited conversations
  • WhatsApp integration
  • Analytics

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Pros & Cons

Pros

  • Handles end-to-end bookings and lead capture, not just FAQs.
  • Guided onboarding ensures fast deployment with minimal effort.

Cons

  • Voice agent is still in development.
  • Best suited for service businesses; may not fit other industries.

FAQs

Just Launched

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