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Hiver is an AI-native customer service platform designed to streamline complex support operations. Developed by a team of over 200 professionals, Hiver integrates AI capabilities to automate tasks, enhance collaboration, and provide real-time insights, enabling support teams to deliver exceptional service. Its core features include AI-driven ticket resolution, cross-team collaboration tools, and comprehensive analytics. Hiver is tailored for organizations seeking to modernize their support processes, improve response times, and maintain high-quality customer interactions.
4.5/5
High, consistent, and on-brand
Clean and minimal
To automate and enhance complex customer support operations using AI
Compatible with various email providers and integrates with over 100 applications
Subscription-based pricing with multiple tiers
Features with the highest value for users are highlighted here.
Omnichannel support
AI-driven automation
Real-time quality assurance
Intuitive interface
Workflow management
Customer Support Teams
IT Service Management Teams
Human Resources Departments
Finance Teams
E-commerce Businesses
Educational Institutions
Healthcare Providers
Logistics Companies
Manufacturing Firms
Professional Services Firms
Free
Growth
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Pros
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Side-by-side with top alternatives in this category.
| Tool | Rating | Visits / mo | Global rank | Category rank | Engagement | Bounce | Top market | Starts at | Free tier | Integrations | Action |
|---|---|---|---|---|---|---|---|---|---|---|---|
 HiverAI Chatbots | — | — | — | — | — | — | $0 | 5+ | View | ||
 ChatGPTAI Chatbots | 5.6B | #7 | #1 | 5m 59s4.2 pages | US(18%)#11 | $0 | 1 | View | |||
 ChatGPT 5AI Chatbots | 5.6B | #7 | #1 | 5m 59s4.2 pages | US(18%)#11 | See pricing | — | View | |||
 Galaxy AIAI Chatbots | 687.1M | #63 | #1 | 1m 39s2.6 pages | US(18%)#22 | See pricing | — | View | |||
 Typegenius AIAI Chatbots | 524.5M | #72 | #1 | 2m 26s3.4 pages | US(33%)#56 | $0 | — | View |
Website traffic and keyword analysis.
Monthly visits
172.83K
↑ +18.7% vs prior month
Avg. visit duration
00:02:22
M 5 2026 snapshot
Pages / visit
3.64
M 5 2026 snapshot
Bounce rate
45.11%
Lower is better
All traffic · Worldwide
Weekly estimate · Mar 1, 2026 – May 29, 2026
Peak week: 36.39K (Mar 1, 2026)Low week: 29.12K (Apr 1, 2026)WoW: 0.0%Derived from monthly estimates · SimilarWeb-equivalent
0 releases published
No releases yet.
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