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What is Corpus?

Corpus is an AI-powered customer support chatbot platform built to help businesses deliver instant, accurate, and personalized responses to customer inquiries by leveraging their own data sources. Developed to reduce support wait times and increase customer satisfaction, Corpus integrates seamlessly with existing content repositories such as websites, Notion, GitHub, Intercom, HubSpot, Zendesk, Google Drive, and various databases. It uses advanced AI technology to train chatbots on company-specific knowledge bases, enabling them to answer questions 24/7 with high accuracy and provide references to source materials. Corpus suits customer support teams, product managers, sales and marketing professionals, educators, and organizations looking to automate and enhance asynchronous customer service workflows. Its core capabilities include customizable chat widgets, analytics, brand control, and multi-channel integration, making it a versatile tool for businesses of all sizes aiming to improve customer engagement and operational efficiency.

AI Tool Review Summary

Performance Score

4.7/5

Content/Output Quality

Accurate, context-aware, and reliable

Interface

Clean, intuitive, and user-friendly

AI Technology
LLMNLP
Purpose of Tool

To provide AI-driven, instant, and accurate customer support by leveraging company-specific knowledge bases.

Compatibility

Integrates with popular platforms like Intercom, Zendesk, HubSpot, Notion, GitHub, Google Drive, and supports various file formats and databases for seamless workflow integration.

Pricing

Tiered subscription plans with a free trial and special plans for nonprofits and open source projects.

Features

Features with the highest value for users are highlighted here.

Instant AI-powered responses

Integration with popular platforms

Customizable chatbot personality

Multi-format data ingestion

Detailed analytics and insights

Custom domain support

Team collaboration features

API for automatic retraining

Who Is It For?

Customer Support Teams

Product Managers

Sales and Marketing Teams

Small Businesses

Enterprise Companies

Educators and Trainers

Developers and Makers

Nonprofits and Open Source Projects

Content Managers

Website Owners

Pricing

Lite

$16/monthly
  • 1M tokens per month
  • 2 chatbots
  • Customizable widget
  • Custom chatbot page
  • Insights analytics
  • Unlimited contacts
  • 10-day chat history

Basic

$48/monthly
  • 5M tokens per month
  • 5 chatbots
  • Customizable widget
  • Custom chatbot page
  • Insights analytics
  • Unlimited contacts
  • 30-day chat history
  • Private chatbots

Join the Command Staff.

Weekly intelligence on AI strategy, operations, and market shifts. No noise. No narrative. Direct to your inbox.

Pros & Cons

Pros

  • Significantly reduces customer wait times with 24/7 support.
  • Highly accurate answers by sourcing exclusively from your data.

Cons

  • Some advanced features like CRM integration and team access are still upcoming.
  • Pricing may be high for very large volume needs.

FAQs

Just Launched

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