While consumers primarily recognize Uber for its ride-hailing and food delivery services, CEO Dara Khosrowshahi characterizes the company fundamentally as an expansive code base, where engineers are "literally the builders of the company." Illustrating this engineering-centric culture, Uber's developers have even innovated by creating a chatbot modeled after Khosrowshahi himself, which they utilize to rehearse presentations before meeting with senior management.
This intriguing insight emerged from an interview Khosrowshahi conducted this week on Steven Bartlett's popular podcast, "The Diary of a CEO."
During the podcast, Khosrowshahi recounted, "One of my team members told me that some teams have built a Dara AI, you know, so that they basically make the presentation to the Dara AI as a prep for making a presentation to me." He elaborated on the rationale, explaining that by the time proposals reach his desk, "the slide deck has been beautifully honed," making the "Dara AI" an invaluable tool to "tune their prep."
This specific detail was previously highlighted in a report by Business Insider.
Khosrowshahi further elaborated on the transformative impact of artificial intelligence within the organization, stating, "It really is changing their productivity in a way that I’ve never, ever seen before."
He revealed that approximately 30% of Uber's software engineers are considered "power users" of these advanced AI tools.
Reflecting on the dual role of his engineering teams, Khosrowshahi described them as both actively "manufacturing the bricks that go into the system" and serving as "architects who are kind of thinking about what the system should look like."
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