Originally reported bytheverge
McDonald's is currently trialing its innovative ArchIQ technology across five restaurant locations. This system integrates an AI-powered chatbot into the drive-thru experience, capable of recognizing returning patrons, as demonstrated at the recent McDonald’s Worldwide Convention. Further showcasing its advanced capabilities, the demo revealed the chatbot's ability to process orders in Spanish and recall specific customer preferences, such as a request for no cheese on a Quarter Pounder.
#AI News#McDonald's#AI Drive-Thru#ArchIQ#Personalized Orders
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