On Wednesday, DoorDash revealed the introduction of a text-to-order AI agent designed to facilitate seamless transactions via Apple Messages. This innovative feature enables users to issue prompts such as “order my usual,” allowing the agent to accurately interpret their intent, including recurring orders like their Friday night favorite.
Beyond simple reorders, the platform permits users to request specific dishes or seek local recommendations. The agent performs searches to curate a suggested cart and even transmits images of the recommended items. Furthermore, DoorDash highlighted its capability to manage group orders, ensuring the agent can accommodate mixed dietary preferences and varying quantities within a single transaction.
With this deployment, DoorDash aims to secure a competitive advantage against rivals like Uber Eats and Grubhub. This move aligns with the broader trend of adopting personal AI agents capable of executing tasks without necessitating direct user navigation through standard apps or websites.
Currently, DoorDash has opened a waitlist for U.S. users interested in experiencing this new functionality.
Separately, DoorDash announced plans to commence testing its delivery drones with select restaurants located in Northern California.
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