Lovage is a virtual receptionist tool. It is a perfect tool for answering your phone calls and answer the customers’ queries. It makes sure that all the phone calls are answered on time. This is because it can handle multiple calls at one time. In addition, it can schedule appointments and take orders.
The best thing about Lovage is that it can resolve the customers’ concerns. In addition, you can integrate it with your current business software to ensure there are no third-party migrations.
| Lovage Review Summary | |
| Performance Score | A+ |
| Assistance Quality | Human-like and professional support |
| Interface | Intuitive |
| AI Technology |
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| Purpose of Tool | Answer calls and resolve customer concerns through a virtual receptionist |
| Compatibility | Web-based Interface, Android smartphone app |
| Pricing | Three paid plans are available |
Who is Using Lovage?
- Freelancers: They can maintain a professional image without the overhead of a physical office and receptionist. Also, they can handle incoming calls, schedule appointments, and provide basic customer support.
- Remote Workers: They can manage incoming calls and messages. It ensures efficient communication and client support. This can help maintain a professional image and improve team productivity.
- Healthcare Professionals: They can manage patient appointments, answer inquiries, and provide initial triage. This can help streamline operations and improve patient satisfaction.
- Real Estate Agents: They can field calls from potential clients, schedule property showings, and manage administrative tasks. This can help increase productivity.
Lovage Key Features
| Call Answering | Business System Integration | Appointment Scheduling |
| Simultaneous Call Handling | Take Orders | Human-like Interactions |
| Resolve Customer Concerns |
Is Lovage Free?
No, Lovage is not available for free. However, there are three paid plans available. The issue is that they haven’t shared the pricing information, so you’ve to contact the team.
Essentials Plan
- Unlimited SMS messages
- 3 different voices
- Customizable greetings
- Customized agent responses
Professional Plan
- Everything from the Essentials plan
- Advanced call routing
- Remove branding from SMS
- Improved agent customization
- White glove onboarding
Enterprise Plan
- Everything in the Professional plan
- Multilingual support
- Ordering and scheduling of software integration
- Salesforce and Hubspot integration
Lovage Pros & Cons
Pros
- Provide 24/7 customer support as local businesses.
- Free up the staff’s time to handle routine queries.
- Easy setup and onboarding.
- No need for technical expertise.
- Customizable agents and tone.
Cons
- The pricing plans are available, but the charges aren’t mentioned.
FAQs
Is Lovage easy to set up?
Yes, Lovage is very easy to set up. It takes only a few minutes to set up the tool, and you can also request a demo.
Can Lovage work with other appointment booking tools?
Yes, Lovage can work with other appointment booking tools. In addition, you can connect it with online ordering systems.
Does Lovage allow the users to connect with customers personally?
Yes, if you need to connect with the customers personally, you can do that.
