Frankly AI is a community engagement tool. To begin with, it is designed to ensure that everyone’s opinions are heard. It has a range of scalable engagement tools. These tools help provide consultation across different interfaces, situations, and languages. For this reason, it helps meet the needs of clients, projects, and communities.
It uses natural language processing to ensure engaging and natural conversations. The good thing about this tool is that it provides previous insights to help you make informed decisions. Frankly, AI is a customizable tool that allows you to improve processes and free up the staff.
One of the best things about Frankly AI is that it uses a conversational tone. This means you can use it for leading discussions with your target audience and get feedback. In addition, you can engage with different types of audiences and get their feedback.
| Frankly AI Review Summary | |
| Performance Score | A+ |
| Engagement Quality | Conversational tone with actionable insights for informed decision-making |
| Interface | Slightly difficult to use |
| AI Technology | Natural Language Processing |
| Purpose of Tool | Engage customers and staff in meaningful and actionable conversations |
| Compatibility | Web-based Interface, Android and iOS apps, API integration |
| Pricing | Two paid pricing plans are available. |
Who is Using Frankly AI?
- Government agencies: They can collect feedback from citizens on important issues. It helps keep the public informed about government initiatives.
- Non-profit organizations: Non-profit organizations can use Frankly AI to engage with their donors and volunteers. It will help raise awareness of their mission.
- Businesses: They can gather feedback from customers and employees. It helps improve their products and services.
- Schools and universities: They can engage with students, parents, and alumni. It will help enhance the campus experience.
- Community groups: Community groups can use Frankly AI to connect with members of their community and to organize events and initiatives.
Frankly AI Key Features
| Multi-Channel Communication | Actionable Insights | Supports CRMs |
| Real-Time Insights | Pattern and Trend Identification | Customer Interaction Analysis |
| Multilingual Support | Third-Party Integrations | Customized Workflows |
| Conversation Analysis | Conversational Tone | Relationship Building |
Is Frankly AI Free?
No, it is not available for free. However, there is a 7-day trial available. In addition, two paid plans are available that cost $99 and $499.
Starter Plan
- Costs $99 a month
- English and Te Reo Māori modules
- One campaign
- Technical support
Business Plan
- Costs $499 a month
- All features from the starter plan
- Three campaigns
- Customized dashboard
- Host Frankly on your website
Frankly AI Pros & Cons
Pros
- Conversational tone for easier understanding.
- Multilingual support to improve interactions.
- Controlled environment to minimize risks.
- Natural interactions across different channels.
- Enhanced customer engagement for more sales.
- Ensures relevance and appropriateness.
Cons
- Expensive.
FAQs
Can Frankly AI democratize the conversation?
Yes, it can democratize the conversation because it focuses on diversity, representation, and equity.
Does Frankly support engagement from different audiences?
Yes, it can support engagement and interaction with different audiences. It provides irrespective of linguistic, cultural, and financial barriers.
Does Frankly AI ensure unbiased opinions?
Yes, Frankly AI ensures unbiased opinions, and the feedback is also free from biases.
