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frankly ai

AIChief Verdict

frankly ai

AIChief Rating

(4.7)

At AIChief, we know that proper community engagement is important. That’s why we tested Frankly AI. It helped us improve the engagement between communities, customers, and the workforce. This helped us increase efficiency and interaction. In fact, we were able to provide consultation to make sure our clients had the help they needed. So, it’s a good tool to have, for sure!

Features
(4.6)
Accessibility
(4.7)
Compatibility
(4.5)
User Friendliness
(4.7)

What is Frankly AI?

frankly ai

Frankly AI is a community engagement tool. To begin with, it is designed to ensure that everyone’s opinions are heard. It has a range of scalable engagement tools. These tools help provide consultation across different interfaces, situations, and languages. For this reason, it helps meet the needs of clients, projects, and communities. 

It uses natural language processing to ensure engaging and natural conversations. The good thing about this tool is that it provides previous insights to help you make informed decisions. Frankly, AI is a customizable tool that allows you to improve processes and free up the staff. 

One of the best things about Frankly AI is that it uses a conversational tone. This means you can use it for leading discussions with your target audience and get feedback. In addition, you can engage with different types of audiences and get their feedback.

Frankly AI Review Summary
Performance Score A+
Engagement Quality Conversational tone with actionable insights for informed decision-making
Interface Slightly difficult to use
AI Technology Natural Language Processing
Purpose of Tool Engage customers and staff in meaningful and actionable conversations
Compatibility Web-based Interface, Android and iOS apps, API integration
Pricing Two paid pricing plans are available.

Who is Using Frankly AI?

  • Government agencies: They can collect feedback from citizens on important issues. It helps keep the public informed about government initiatives. 
  • Non-profit organizations: Non-profit organizations can use Frankly AI to engage with their donors and volunteers. It will help raise awareness of their mission. 
  • Businesses: They can gather feedback from customers and employees. It helps improve their products and services. 
  • Schools and universities: They can engage with students, parents, and alumni. It will help enhance the campus experience.
  • Community groups: Community groups can use Frankly AI to connect with members of their community and to organize events and initiatives.

Frankly AI Key Features

Multi-Channel Communication
Actionable Insights
Supports CRMs
Real-Time Insights
Pattern and Trend Identification
Customer Interaction Analysis
Multilingual Support
Third-Party Integrations
Customized Workflows
Conversation Analysis
Conversational Tone
Relationship Building

Is Frankly AI Free?

No, it is not available for free. However, there is a 7-day trial available. In addition, two paid plans are available that cost $99 and $499. 

 Starter Plan 

  • Costs $99 a month
  • English and Te Reo Māori modules 
  • One campaign 
  • Technical support

Business Plan

  • Costs $499 a month
  • All features from the starter plan 
  • Three campaigns 
  • Customized dashboard 
  • Host Frankly on your website 

Frankly AI Pros & Cons

Pros

  • Conversational tone for easier understanding.
  • Multilingual support to improve interactions.
  • Controlled environment to minimize risks.
  • Natural interactions across different channels.
  • Enhanced customer engagement for more sales.
  • Ensures relevance and appropriateness.

Cons

  • Expensive.

FAQs

Can Frankly AI democratize the conversation?

Yes, it can democratize the conversation because it focuses on diversity, representation, and equity.  

Does Frankly support engagement from different audiences?

Yes, it can support engagement and interaction with different audiences. It provides irrespective of linguistic, cultural, and financial barriers.

Does Frankly AI ensure unbiased opinions?

Yes, Frankly AI ensures unbiased opinions, and the feedback is also free from biases. 

Promote Frankly AI

Disclosure: We may earn a commission from partner links. Commissions do not affect our editors’ opinions or evaluations.

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