IsOn24 is an AI-driven voice assistant designed to handle business communications, including answering calls, scheduling appointments, and managing text messages, thereby streamlining customer interactions and enhancing operational efficiency.
Performance Score
A
Content/Output Quality
High
Interface
User-Friendly
AI Technology
Advanced
Purpose of Tool
Business Communication Automation
Compatibility
Multiple Platforms
Pricing
$39–$199/month
Who is Best for Using IsOn24?
- Small Business Owners: Seeking efficient communication solutions to manage customer interactions.
- Service Providers: Needing automated appointment scheduling and call handling.
- Freelancers: Looking to streamline client communications and appointment bookings.
- Entrepreneurs: Aiming to enhance customer engagement through automated voice assistance.
AI Voice Assistant
Automated Appointment Scheduling
Text Messaging Management
Call Queue Management
CRM Integrations
Customizable Voice Options
24/7 Availability
Multi-Platform Compatibility
Is IsOn24 Free?
IsOn24 offers a 7-day free trial with no credit card required, allowing users to experience its features before committing to a subscription plan.
Pricing Plans
- Starter Plan – $39/month or $49/month : Includes 1,000 minutes, 1,000 texts, and 1,000 online replies, along with self-serve onboarding and email support.
- Sprinter Plan – $79/month or $99/month : Offers 3,000 minutes, 3,000 texts, and 3,000 online replies, plus guided onboarding, phone, email, and text support, and the option to use your own voice for the assistant.
- Cruiser Plan – $159/month or $199/month : Provides 7,500 minutes, 7,500 texts, and 7,500 online replies, along with professional onboarding, an account manager, and custom integrations.
Pros & Cons
Automates customer communications, reducing manual workload.
Integrates with various CRMs and scheduling tools for seamless operations.
Offers a 7-day free trial with no credit card required, allowing users to test features before commitment.
Provides 24/7 availability, ensuring constant customer support.
Customizable voice options to match your business's brand identity.
Limited minutes and texts on the Starter plan may not suffice for high-volume businesses.
Some integrations require higher-tier plans, potentially increasing costs for small businesses.
Cancellation and refund policies may be restrictive for users seeking flexibility.
Certain features, like custom integrations, are only available in higher-tier plans, which may not be cost-effective for all users.
Some users may find the pricing structure complex, with multiple plans and options to consider.
