Engati is an AI-powered platform designed to enhance customer engagement across multiple channels like WhatsApp, voice calls, and websites. It enables businesses to build and deploy AI assistants that handle seamless, contextual conversations.
Engati�s GenAI Assistants, powered by eSenseGPT, help scale personalized engagement, lead generation, and customer satisfaction. The platform also offers flow-based assistants to automate tasks like FAQs, lead qualification, and 24/7 support. With a low-code interface and powerful analytics through Engati Pulse, businesses can easily manage AI assistants and track performance. Engati simplifies customer interactions while delivering personalized experiences at scale.
Performance Score
A+
Assistant Quality
High-quality assistance
Interface
User-friendly Interface
AI Technology
- Natural Language Processing (NLP)
- Machine Learning Algorithms
- eSenseGPT
- GPT-4 by OpenAI
Purpose of Tool
It helps users enhance customer engagement and automates conversations across multiple digital channels.
Compatibility
Web-based Platform, Integration with WhatsApp, Websites, and other digital channels
Pricing
Free trial + Paid plan starts from $49 a month
Who is Best for Using Engati?
- Recent Graduates: Simplify customer interactions and enhance engagement across multiple channels.
- Tech Professionals & Engineers: Automate customer support, optimize lead generation, and improve client communications effortlessly.
- Mid-Level & Senior Professionals: Scale engagement, streamline workflows, and enhance efficiency.
- Career Changers: Optimize customer engagement strategies in new industries.
- Freelancers & Contract Workers: Manage client interactions across channels and automate repetitive tasks.
AI Agents for seamless conversations
GenAI Assistants
WhatsApp & Instagram Chatbots
Shopify Chatbot Integration
Live Chat
Multilingual Support
Skill-based Routing
NLP Understanding
Chrome-Free Web Interface
CDP & Insights Dashboard
Flow-based Assistants
No-code
Is Engati Free?
It offers a 7-day free trial with full access to the platform�s capabilities, allowing users to explore all features in a sandbox environment before committing to a paid plan. No credit card is required for the trial.
- Accelerator Plan: Starts at $94 per quarter (approx. $1 per day)
- Growth Plan: Custom pricing based on business requirements
- Enterprise Plan: Custom pricing based on business needs
Engati Pros & Cons
Offers AI-native assistants for WhatsApp, web, voice, and social
No-code builder for automating complex flows
Advanced lead generation & customer retention tools
CDP with analytics (Engati Pulse) for user insight
Flexible for SMBs to Enterprises
No mention of a mobile app for managing bots on the go
Limited applicant tracking system integrations
Chrome-extension-dependent features not discussed
