Neurally is an AI-powered chatbot platform designed to automate customer conversations, lead engagement, and support processes. Built for flexibility, Neurally allows businesses to deploy multiple AI chatbots that handle inquiries, qualify leads, and provide instant responses based on custom knowledge bases. With features like advanced AI customization, CRM integration, and file upload support, Neurally is ideal for companies looking to scale customer interactions without adding human resources.
Whether you’re managing basic FAQs or complex service flows, Neurally’s AI chatbots adapt to your unique requirements. The platform is optimized for both startups and large enterprises, offering a balance between ease of use and deep functionality.
| Neurally Review Summary | |
| Performance Score | A |
| Content/Output Quality | Smart, Responsive Conversations |
| Interface | Clean, Customizable, Business-Friendly |
| AI Technology |
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| Purpose of Tool | Automate customer engagement, lead qualification, and support through AI-driven chatbots |
| Compatibility | Web-Based |
| Pricing | Paid plans starting from $4,999/year (in dollars); Enterprise plan with custom pricing |
Who is Best for Using Neurally?
- Small Business Owners: Entrepreneurs automating customer engagement and lead generation through AI chatbots without additional hiring.
- Marketing Teams: Professionals using chatbots for campaign-based lead capture, qualification, and instant follow-up across digital channels.
- Customer Support Managers: Support teams reducing ticket volumes by automating FAQs and repetitive query handling through smart bots.
- Enterprise Operations: Large businesses requiring custom AI models, API integrations, and multi-level knowledge base management.
- E-commerce Brands: Online retailers boosting customer engagement with automated support, lead capture, and real-time chatbot conversations.
Neurally Key Features
| AI-Powered Chatbot Conversations | Knowledge Base Integration (Custom KB & File Uploads) | Advanced AI Customization Tools |
| CRM Integration and Sync | API Access for Enterprise Plans | WhatsApp Integration (Pro & Enterprise Plans) |
| Priority Support Across All Tiers | Scalable Chatbot Deployment (5 to 10+ Bots Depending on Plan) |
Is Neurally Free?
Neurally does not offer a free plan. The platform provides structured paid plans with different features based on business needs.
Neurally Pricing Plans
- Basic Plan – $4,999/year: Up to 5 AI Chatbots, Limited AI Conversations, Priority Support, Knowledge Base: Up to 100 Entries (Web content only), Advanced AI Customization, CRM Integration Support
- Pro Plan – $9,999/year (Most Popular): Up to 10 AI Chatbots, Unlimited AI Conversations, Priority Support, Knowledge Base: Up to 500 Entries (Web content, Custom KB, File Uploads), WhatsApp Integration Included
- Enterprise Plan – Custom Pricing: Includes all Pro features, Custom AI Models tailored to your business, API Access, Knowledge Base: 500+ Entries, White-Label & CRM Sync Advanced Options, Dedicated Account Management
Neurally Pros & Cons
Pros
- Highly customizable chatbots with flexible knowledge base support
- Scales from small business to enterprise with ease
- Priority support included across all plans
- Advanced integrations like WhatsApp and CRM sync available
- Enterprise features include custom AI models and API access
Cons
- No free plan available; entry cost may limit startups or small teams
- Requires setup and customization to fully leverage capabilities
- Custom pricing for enterprise may require consultation and negotiation
- AI conversation flows may need training for complex scenarios
- Knowledge base entries capped based on plan tier
FAQs
Does Neurally offer a free trial?
No, Neurally does not provide a free plan or trial. Paid plans begin at $4,999/year.
Can I integrate Neurally chatbots with my CRM?
Yes, Neurally supports CRM integration across all plans, with enhanced options for Pro and Enterprise users.
How many chatbots can I deploy with Neurally?
The Basic plan allows up to 5 AI chatbots, the Pro plan supports up to 10, and Enterprise offers scalable deployment with custom options.
