Neurally is an AI-powered chatbot platform designed to automate customer conversations, lead engagement, and support processes. Built for flexibility, Neurally allows businesses to deploy multiple AI chatbots that handle inquiries, qualify leads, and provide instant responses based on custom knowledge bases. With features like advanced AI customization, CRM integration, and file upload support, Neurally is ideal for companies looking to scale customer interactions without adding human resources.
Whether you're managing basic FAQs or complex service flows, Neurally�s AI chatbots adapt to your unique requirements. The platform is optimized for both startups and large enterprises, offering a balance between ease of use and deep functionality.
Performance Score
A
Content/Output Quality
Smart, Responsive Conversations
Interface
Clean, Customizable, Business-Friendly
AI Technology
- AI Chatbot Engine
- NLP for Conversation Flows
- Knowledge Base Automation
- Machine Learning Optimization
Purpose of Tool
Automate customer engagement, lead qualification, and support through AI-driven chatbots
Compatibility
Web-Based
Pricing
Paid plans starting from $4,999/year (in dollars); Enterprise plan with custom pricing
Who is Best for Using Neurally?
- Small Business Owners: Entrepreneurs automating customer engagement and lead generation through AI chatbots without additional hiring.
- Marketing Teams: Professionals using chatbots for campaign-based lead capture, qualification, and instant follow-up across digital channels.
- Customer Support Managers: Support teams reducing ticket volumes by automating FAQs and repetitive query handling through smart bots.
- Enterprise Operations: Large businesses requiring custom AI models, API integrations, and multi-level knowledge base management.
- E-commerce Brands: Online retailers boosting customer engagement with automated support, lead capture, and real-time chatbot conversations.
AI-Powered Chatbot Conversations
Knowledge Base Integration (Custom KB & File Uploads)
Advanced AI Customization Tools
CRM Integration and Sync
API Access for Enterprise Plans
WhatsApp Integration (Pro & Enterprise Plans)
Priority Support Across All Tiers
Scalable Chatbot Deployment (5 to 10+ Bots Depending on Plan)
Is Neurally Free?
Neurally does not offer a free plan. The platform provides structured paid plans with different features based on business needs.
Neurally Pricing Plans
- Basic Plan � $4,999/year: Up to 5 AI Chatbots, Limited AI Conversations, Priority Support, Knowledge Base: Up to 100 Entries (Web content only), Advanced AI Customization, CRM Integration Support
- Pro Plan � $9,999/year (Most Popular): Up to 10 AI Chatbots, Unlimited AI Conversations, Priority Support, Knowledge Base: Up to 500 Entries (Web content, Custom KB, File Uploads), WhatsApp Integration Included
- Enterprise Plan � Custom Pricing: Includes all Pro features, Custom AI Models tailored to your business, API Access, Knowledge Base: 500+ Entries, White-Label & CRM Sync Advanced Options, Dedicated Account Management
Neurally Pros & Cons
Highly customizable chatbots with flexible knowledge base support
Scales from small business to enterprise with ease
Priority support included across all plans
Advanced integrations like WhatsApp and CRM sync available
Enterprise features include custom AI models and API access
No free plan available; entry cost may limit startups or small teams
Requires setup and customization to fully leverage capabilities
Custom pricing for enterprise may require consultation and negotiation
AI conversation flows may need training for complex scenarios
Knowledge base entries capped based on plan tier
