Botbiz is an AI-powered chatbot and marketing automation platform designed to enhance customer communication on messaging apps like WhatsApp and Telegram. It enables businesses to create interactive chatbots without any coding knowledge, using a visual drag-and-drop interface. Beyond chatbot creation, Botbiz offers features like bulk messaging, customer segmentation, and integration with eCommerce platforms such as Shopify and WooCommerce. The platform also provides analytics tools to monitor performance and optimize campaigns. With its user-friendly design and comprehensive feature set, Botbiz serves as a valuable tool for businesses aiming to automate and personalize their customer interactions.
| Botbiz Review Summary | |
| Performance Score | A+ |
| Content/Output | Highly Relevant |
| Interface | User-Friendly |
| AI Technology |
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| Purpose of Tool | Automate messaging and marketing on WhatsApp and Telegram |
| Compatibility | Web-Based; Integrates with Shopify, WooCommerce |
| Pricing | Free trial; Paid plans from $4.75/month |
Who is Best for Using Botbiz?
- E-commerce businesses: Aiming to automate customer support and marketing on WhatsApp and Telegram platforms.
- Service providers: Seeking to enhance client communication through personalized chatbot interactions and bulk messaging.
- Marketing agencies: Looking for a scalable solution to manage multiple client campaigns across messaging apps.
- Startups: Desiring an affordable and user-friendly platform to establish their presence on popular messaging channels.
Botbiz Key Features
| Visual Drag-and-Drop Chatbot Builder | Bulk Messaging Campaigns | WhatsApp and Telegram Integration |
| Customer Segmentation Tools | eCommerce Platform Integration (Shopify, WooCommerce) | Analytics and Performance Tracking |
| Automated Message Sequences | Shared Team Inbox | Webhook and API Support |
Is Botbiz Free?
Botbiz offers a 7-day free trial with access to all features. Post-trial, the platform provides several pricing plans:
Botbiz Pricing Plans
- Growth Plan – $4.75/month (billed annually): Unlimited Subscribers, 1 WhatsApp Account, 100,000 Messages/Month, 5 Agent Logins, Bulk Messaging and Automation, eCommerce Integration, Shared Team Inbox.
- Scale Plan – $8.00/month (billed annually): Unlimited Subscribers, 2 WhatsApp Accounts, 200,000 Messages/Month, 10 Agent Logins, Advanced Analytics, Enhanced Automation Features, Priority Support.
- Pro Plan – $14.00/month (billed annually): Unlimited Subscribers, 5 WhatsApp Accounts, 500,000 Messages/Month, 20 Agent Logins, All Features from Scale Plan, Dedicated Account Manager, Custom Integrations.
Botbiz Pros & Cons
Pros
- User-friendly interface with no coding required
- Affordable pricing suitable for small businesses
- Seamless integration with popular eCommerce platforms
- Robust analytics for performance tracking
- Scalable solutions for growing businesses
Cons
- Initial setup may require a learning curve
- Limited customization for advanced users
- Customer support response times can vary
- Some features may require technical knowledge
- Integration with certain platforms may be complex
FAQs
Can I use Botbiz without any coding experience?
Yes, Botbiz is designed with a visual drag-and-drop builder, allowing users to create chatbots without any coding knowledge.
Does Botbiz support integration with eCommerce platforms?
Absolutely, Botbiz seamlessly integrates with platforms like Shopify and WooCommerce to enhance your online store’s customer engagement.
Is there a limit to the number of messages I can send?
Each pricing plan has its own message limit per month, ranging from 100,000 to 500,000 messages, depending on the selected plan.
