AiChat is an AI customer experience platform that allows businesses to deploy agentic AI chatbots powered by GPT-4 across web and messaging channels. It supports customer support, lead qualification, product recommendations, and multilingual assistance via a no-code builder.
Teams can create custom chat flows or let the GPT-4-powered AVA (AiChat Virtual Agent) take over conversational duties. With integrations for websites, Slack, CRM tools, and e-commerce platforms, AiChat transforms AI from a gimmick into a scalable, actionable asset for support, sales, and success teams.
| AiChat Review Summary | |
| Performance Score | A |
| Content/Output | Humanlike CX-driven Responses |
| Interface | Intuitive Dashboard |
| AI Technology |
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| Purpose of Tool | Build, deploy, and scale GPT-powered AI chatbots for customer service and sales |
| Compatibility | Web-Based SaaS + API Integrations |
| Pricing | Paid plans from $39/month |
Who is Best for Using AiChat?
- Solopreneurs: They are using it to automate website chats, qualify leads, and reduce manual email overload without hiring extra help.
- Startup Teams: They are using it to centralize support, sync with CRMs, and scale without inflating headcount.
- Ecommerce Brands: They are using it to drive upsells, handle FAQs, and offer multilingual support through AVA’s intelligent product recall.
- CX Leaders: They are using it to unify agent handoffs, optimize workflows, and monitor customer journeys across live chat and AI.
- SaaS Businesses: They are using it to handle tier-1 support 24/7 with smart routing, fallback flows, and integration into helpdesk systems.
AiChat Key Features
| GPT-4 Powered AVA Agent | AI-Powered Product Recommendations | No-Code Chatbot Builder |
| Live Chat Handoff + CRM Sync | Multilingual Language Support | Slack and Helpdesk Integrations |
| REST API for Developers | Personalization via Customer Profiles | Document Uploads for RAG-based Memory |
| Conversation Analytics + Success Manager (Enterprise) |
Is AiChat Free?
AiChat is not free, but it offers flexible pricing for individuals, teams, and enterprises. Here’s the breakdown:
AiChat Pricing Plans
- Solo Plan – $39/month (billed yearly): 1 Agent seat, 200 Conversation Credits, 1 Website Widget, 50 crawled webpages, 10 document uploads, 100 product listings, AVA AI Agent, Live chat and personalization.
- Team Plan – $149/month (billed yearly): 3 Agent seats, 800 Conversation Credits, 250 crawled webpages, 50 document uploads, 1,000 product listings, REST API + Multilingual Support, Custom branding and routing logic.
- Enterprise Plan – Custom Pricing: From 20,000 Conversation Credits, Unlimited product catalog, SSO, advanced permissions, Custom integrations, Dedicated success manager, Priority support.
AiChat Pros & Cons
Pros
- Fast setup with no-code builder
- GPT-4 AVA agent is highly responsive
- Multilingual support for global teams
- Enterprise-ready API and SSO
- Supports live agent handoffs
Cons
- No free plan or trial period
- Conversation credits can run out fast
- Limited seats on lower plans
- Requires external CRM for full workflows
- Pricing can scale quickly for larger teams
FAQs
What does AiChat do?
AiChat lets you build GPT-4-powered chatbots for customer support, lead generation, product guidance, and more—no coding required.
Can AiChat replace human support?
AiChat automates tier-1 queries and routes complex issues to humans. It’s ideal for reducing load, not eliminating humans entirely.
Is GPT-4 included in AiChat?
Yes, AiChat’s AVA agent uses GPT-4 for natural, fluid responses and intelligent handling of customer queries.
Can I integrate AiChat with my website?
Absolutely. AiChat offers widget embed code and native integrations with popular CMS, e-commerce, and helpdesk tools.
