Microsoft has relaunched its free AI-powered chat tool, now called Microsoft 365 Copilot Chat, aiming to integrate AI more seamlessly into workplaces.
This rebranded tool builds on the previous Bing Chat Enterprise and introduces access to AI agents that act like virtual colleagues, automating tasks such as monitoring email inboxes and handling workflows.
Users can upload files and access Copilot AI agents directly within the chat interface, a feature previously available only through the $30 per month Microsoft 365 Copilot subscription.
These AI agents can rely on web data or work-specific data through Microsoft Graph, offering versatility in handling workplace tasks.
Copilot Chat’s pricing system includes a pay-as-you-go model or consumption packs, addressing concerns about overspending.
Users can manage costs through flexible payment options, such as a metered system based on messages. Simple responses count as one message, while generative answers and queries involving Microsoft Graph cost more.
The ability to use agents for work-specific tasks provides businesses with tailored, efficient solutions to enhance productivity.
Microsoft’s chief marketing officer for AI at work, Jared Spataro, emphasized the platform’s security and capabilities, positioning it as superior to competitors like ChatGPT and Google Gemini.
The integration of Copilot Studio allows users to create custom agents, expanding the potential applications for businesses. While Microsoft aims to entice users with its free chat tool, the ultimate goal remains to drive adoption of its subscription-based offerings.
This relaunch reflects Microsoft’s continued effort to lead the workplace AI market by providing secure, innovative, and user-friendly tools that cater to the evolving needs of businesses.
By simplifying workflows and offering scalable pricing options, Microsoft 365 Copilot Chat is poised to redefine how AI supports workplace efficiency.