Boutiq is an AI-powered video clienteling tool designed for Shopify merchants who want to create personalized shopping experiences online. The platform enables real-time or scheduled video calls between customers and store associates directly from the storefront, replicating the in-store experience. This feature is ideal for product categories that benefit from explanation, consultation, or visual showcasing. With features like campaign triggers, interactive showrooms, and performance analytics, Boutiq helps brands engage deeply with shoppers, drive conversions, and reduce returns.
| Boutiq Review Summary | |
| Performance Score | A |
| Content/Output | Highly Relevant |
| Interface | User-Friendly |
| AI Technology |
|
| Purpose of Tool | Personalize online shopping with AI-powered video consultations |
| Compatibility | Web-Based; Available on iOS and Android |
| Pricing | Paid plans starting from $90/month |
Who is Best for Using Boutiq?
- Shopify Merchants: Wanting in-store-like online experiences
- High-Ticket Brands: Needing guided sales support
- Sales Teams: Aiming to build one-on-one customer relationships
- Stores in Fashion, Beauty, Decor, or Health Products: Benefiting from personalized consultations
- Retailers: Seeking to reduce returns through visual consultations
Boutiq Key Features
| AI-Powered Personal Video Shopping | Seamless Shopify Integration | Real-Time & Scheduled Consultations |
| Interactive Showrooms | Multi-Associate Support | Campaign Triggers |
| Performance Analytics | Google Analytics & Pixel Integration |
Is Boutiq Free?
Boutiq offers a 14-day free trial. After the trial, merchants can choose from several paid subscription plans based on the number of video hours and associates.
Boutiq Pricing Plans
- Lite – $90/month: 2 Sales Associates, 20 Monthly Video Hours, 3% Sales Commission, $3.00 per Additional Hour
- Pro – $300/month: 10 Sales Associates, 100 Monthly Video Hours, 2.75% Sales Commission, $2.75 per Additional Hour
- Advanced – $900/month: 40 Sales Associates, 400 Monthly Video Hours, 2.5% Sales Commission, $2.50 per Additional Hour
Boutiq Pros & Cons
Pros
- Real-time video boosts customer engagement
- Humanizes eCommerce with personal service
- Shopify-ready with no extra setup
- Rich analytics and performance insights
- Supports multiple store staff seamlessly
Cons
- Pricing may be high for smaller stores
- Video calls require stable internet for both parties
- Shopify-only integration limits flexibility
- Extra cost if video hours are exceeded
- Some staff training may be necessary
FAQs
What is Boutiq?
Boutiq is a video clienteling platform for Shopify stores that lets associates connect with customers in real time to provide personalized shopping help.
Does Boutiq work only with Shopify?
Yes, Boutiq is built specifically for Shopify merchants and currently does not support other platforms.
Can I customize video prompts on my storefront?
Yes, you can create branded campaign triggers that invite shoppers to start video calls or schedule appointments.
What if I exceed the monthly video hour limit?
Extra hours are billed based on your plan—ranging from $2.50 to $3.00 per additional hour.
How does sales commission work?
A small commission percentage is charged based on total sales volume generated through Boutiq interactions, varying by plan.
Is there a trial?
Yes, you can try Boutiq free for 14 days before choosing a plan.
Can multiple team members take calls?
Yes, different plans support 2 to 40 sales associates depending on your subscription level.
