Keatext AI is an advanced text analytics platform that leverages artificial intelligence to transform unstructured customer feedback into actionable insights. By analyzing data from various channels, it helps businesses understand customer sentiments, identify emerging trends, and make informed decisions to enhance customer experience.
Keatext AI Review Summary
Performance Score
B+
Content/Output Quality
High
Interface
User-Friendly
AI Technology
Advanced NLP
Purpose of Tool
Customer Feedback Analysis
Compatibility
Multiple Platforms
Pricing
Starts at $550/month
Who is Best for Using Keatext AI?
- Customer Experience Managers: Professionals seeking to analyze and improve customer interactions.
- Product Managers: Individuals aiming to gather actionable insights from user feedback.
- Marketing Teams: Groups interested in understanding customer sentiments to tailor marketing strategies.
- Data Analysts: Experts looking to process and interpret large volumes of unstructured data.
AI-Powered Sentiment Analysis
Automated Theme Detection
Real-Time Reporting
Customizable Dashboards
Multilingual Support
Integration with Multiple Platforms
Data Enrichment Capabilities
User-Friendly Interface
Is Keatext AI Free?
Keatext AI does not offer a free version. However, it provides a 14-day free trial, allowing potential users to explore its features and assess its suitability for their needs.
Pricing Plans
- Basic Plan – $550/month: Suitable for small teams or businesses starting with text analytics.
- Pro Plan – $999/month: Designed for growing teams requiring advanced features and integrations.
- Enterprise Plan – From $1,650/month: Tailored for large organizations needing customized solutions and dedicated support.
Pros & Cons
Offers AI-driven recommendations for action
Supports a unified omnichannel feedback dashboard
Facilitates automated detection of emerging trends
Streamlines in-depth sentiment and intent analysis
Provides real-time reporting and customizable dashboards
Initial data filtering needs attention
Complex topic grouping and filtering
Lacks a dedicated mobile app
Pricing may be a consideration for smaller businesses
Some users report a learning curve with advanced features
