GuestGuru AI is an AI-powered guest messaging platform tailored for Airbnb and other short-term rental hosts. It automates replies, supports custom tone and escalation handling, and works across SMS, chat, and email. Designed to manage guest interactions without sounding robotic, GuestGuru adapts its tone, handles FAQs, and offers live agent fallback�all while giving hosts back their time.
GuestGuru AI Review Summary Performance Score
A
Content/Output Quality
On-Brand & Polished
Interface
Streamlined and Host-Friendly
AI Technology
- Generative AI
- NLP for Guest Interaction
- Custom Tone Modeling
- Automation Protocols
Purpose of Tool
Automate guest communication for Airbnb and short-term rentals
Compatibility
Web-Based Platform
Pricing
Tiered Plans � pricing not publicly listed
Who is Best for Using GuestGuru AI?
- Airbnb Superhosts: Managing multiple listings and needing consistent guest experiences.
- Property Managers: Overseeing large portfolios and requiring scalable messaging workflows.
- Vacation Rental Businesses: Offering 24/7 guest support without staffing call centers.
- Solo Hosts: Wanting to automate while keeping a personalized tone.
- Co-hosting Services: Streamlining operations across client properties.
GuestGuru AI Key Features AutoHost Mode
SMS Mode
Escalations
Custom Tone
FAQs
Email Notifications
Live Chat Support
Onboarding Assistance
Support for Additional Properties (Superhost)
Unlimited Property Support (Bespoke)
Is GuestGuru AI Free?
GuestGuru AI does not offer a free plan. Pricing is tiered into Superhost and Bespoke packages. While specific costs are not listed publicly, features scale based on property volume and customization needs. A call or demo is recommended to get a tailored quote.
GuestGuru AI Pricing Plans
GuestGuru AI offers tiered pricing with Superhost and Bespoke packages. Specific pricing is not available publicly. Interested users should book a demo or contact GuestGuru for a custom quote based on their requirements.
GuestGuru AI Pros & Cons
Handles messaging across SMS, email, and platform
Custom tone keeps replies human and brand-aligned
Supports escalations for complex guest issues
Works well for co-hosting and property managers
Live onboarding support ensures smooth setup
No public pricing info available
SMS usage may involve extra telecom fees
Feature set may be overkill for one-property hosts
No mobile app currently advertised
Escalation timing may need tuning per host style
