Zigpoll is a comprehensive survey and feedback platform designed to help businesses collect valuable insights from their customers. It offers a range of features that enable companies to create multilingual surveys with flexible question formats, facilitating the capture of feedback at critical points in the customer journey. This includes post-purchase surveys and abandoned cart scenarios, allowing businesses to refine their product offerings and marketing strategies based on real customer preferences.
Performance Score
A
Content/Output Quality
High
Interface
User-Friendly
AI Technology
Advanced
Purpose of Tool
Customer Feedback Collection
Compatibility
Shopify, BigCommerce, WordPress
Pricing
Free Plan; Paid Plans Available
Who is Best for Using Zigpoll?
- E-commerce Businesses: Seeking to gather post-purchase feedback to enhance customer experience.
- Media Outlets: Aiming to engage readers with interactive polls and surveys.
- SaaS Providers: Looking to collect user feedback for product development and improvement.
- Educational Institutions: Needing to understand student preferences and satisfaction levels.
Multilingual Surveys
Flexible Question Formats
Post-Purchase Surveys
Abandoned Cart Surveys
Real-Time Analytics
Customizable Workflows
Integration with E-commerce Platforms
User-Friendly Interface
Is Zigpoll Free?
Zigpoll offers a free plan that includes 100 responses per month, allowing users to test the platform's features. This plan is ideal for small businesses or those looking to evaluate the service before committing to a paid subscription. For users requiring more responses or advanced features, Zigpoll provides paid plans with additional capabilities and higher response limits.
Pricing Plans
- Free Plan: Includes 100 responses per month, suitable for small-scale surveys and testing purposes.
- Pro Plan – $19/month: Offers 500 responses per month, advanced analytics, and priority support, ideal for growing businesses.
- Business Plan – $49/month: Provides 1,500 responses per month, all Pro Plan features, plus custom branding and dedicated account management, perfect for larger enterprises.
Pros & Cons
Easy integration with platforms like Shopify, BigCommerce, and WordPress.
User-friendly interface with customizable survey designs.
Real-time analytics for immediate insights into customer feedback.
Ability to create multilingual surveys, catering to a global audience.
Offers a free plan with 100 responses per month, allowing users to test the platform.
Some users have reported occasional loading issues, though these are generally minor.
Advanced reporting features may require a higher-tier plan, which could be a consideration for budget-conscious users.
The free plan's response limit may be restrictive for businesses needing higher volumes of feedback.
Some users have expressed a desire for more advanced reporting capabilities, such as cross-campaign comparisons and visual summaries.
Integration with certain platforms may require additional setup or technical knowledge.
