Question Base is an AI-powered internal knowledge tool that plugs directly into Slack to capture, organize, and automatically answer recurring questions across teams. Instead of relying on formal documentation or cluttered wikis, it builds a dynamic knowledge base by learning from real-time conversations.
When someone asks a question in Slack, Question Base either instantly answers it or notifies a teammate to reply—capturing the response to reuse next time. Over time, it becomes smarter, reducing repetitive queries and ensuring critical information is always available 24/7.
It’s perfect for product, engineering, HR, and customer support teams looking to scale their internal comms with minimal friction.
| Question Base Review Summary | |
| Performance Score | A |
| Content/Output Quality | Context-Aware, Fast |
| Interface | Seamless Slack Experience |
| AI Technology |
|
| Purpose of Tool | Automate internal support by turning Slack Q&As into an AI knowledge base |
| Compatibility | Slack Integration (Web/Desktop/Mobile) |
| Pricing | Free trial + Paid plans starting at $99/month |
Who is Best for Using Question Base?
- HR Teams: Save hours answering policy questions by letting AI surface accurate, approved answers from past Slack conversations instantly.
- Product Teams: Help teammates find feature info and changelogs fast—no more tagging PMs or searching message history endlessly.
- Customer Support: Reduce internal pings with AI that answers repetitive product and process questions automatically via Slack.
- Engineering Teams: Avoid constant “How do I deploy?” messages by turning dev threads into reusable, AI-powered internal documentation.
Question Base Key Features
| Slack Integration | Instant Q&A Answering | Auto-Built Knowledge Base |
| Expert Escalation & Tagging | AI-Powered Search | Answer Suggestions |
| Contextual Response Learning | Privacy & Admin Controls | Analytics Dashboard |
| Customizable Access Rules |
Is Question Base Free?
Question Base offers a 14-day free trial with full access to all features. After the trial, you can subscribe to paid plans.
- Starter Plan – $99/month
- Unlimited Slack questions
- Auto-answering from past chats
- 1 Slack workspace
- Core analytics
- Admin control features
- Pro Plan – Custom Pricing
- Everything in Starter, plus:
- Multi-workspace support
- Usage reporting & dashboards
- Advanced privacy settings
- Priority support & onboarding
Question Base Pros and Cons
Pros
- Seamless integration into existing Slack workflow
- Learns answers from real conversations
- Reduces repeat questions instantly
- Keeps knowledge centralized and searchable
Cons
- Limited support outside Slack
- May need time to learn enough context
- No native integrations with tools like MS Teams
- Lacks advanced document import tools
FAQs
How does Question Base learn answers?
It captures Q&A threads in Slack, tags the expert’s answer, and uses that for future auto-responses.
Do I need to train the AI manually?
No. Question Base learns passively from natural conversations, though admins can manually confirm or edit answers.
Is Question Base secure?
Yes. It offers admin access control, privacy settings, and secure handling of messages with enterprise-grade practices.
Does it work with platforms besides Slack?
Currently, it’s focused on Slack. Support for additional platforms may come in the future.
What happens after the free trial?
You can choose a subscription plan or cancel anytime. Your data remains accessible even if you pause your account.
