Question Base is an AI-powered internal knowledge tool that plugs directly into Slack to capture, organize, and automatically answer recurring questions across teams. Instead of relying on formal documentation or cluttered wikis, it builds a dynamic knowledge base by learning from real-time conversations.
When someone asks a question in Slack, Question Base either instantly answers it or notifies a teammate to reply�capturing the response to reuse next time. Over time, it becomes smarter, reducing repetitive queries and ensuring critical information is always available 24/7.
It's perfect for product, engineering, HR, and customer support teams looking to scale their internal comms with minimal friction.
Question Base Review Summary Performance Score
A
Content/Output Quality
Context-Aware, Fast
Interface
Seamless Slack Experience
AI Technology
- NLP for Intent Detection
- Semantic Search
- Conversational AI
Purpose of Tool
Automate internal support by turning Slack Q&As into an AI knowledge base
Compatibility
Slack Integration (Web/Desktop/Mobile)
Pricing
Free trial + Paid plans starting at $99/month
Who is Best for Using Question Base?
- HR Teams: Save hours answering policy questions by letting AI surface accurate, approved answers from past Slack conversations instantly.
- Product Teams: Help teammates find feature info and changelogs fast�no more tagging PMs or searching message history endlessly.
- Customer Support: Reduce internal pings with AI that answers repetitive product and process questions automatically via Slack.
- Engineering Teams: Avoid constant �How do I deploy?� messages by turning dev threads into reusable, AI-powered internal documentation.
Question Base Key Features Slack Integration
Instant Q&A Answering
Auto-Built Knowledge Base
Expert Escalation & Tagging
AI-Powered Search
Answer Suggestions
Contextual Response Learning
Privacy & Admin Controls
Analytics Dashboard
Customizable Access Rules
Is Question Base Free?
Question Base offers a 14-day free trial with full access to all features. After the trial, you can subscribe to paid plans.
- Starter Plan � $99/month
- Unlimited Slack questions
- Auto-answering from past chats
- 1 Slack workspace
- Core analytics
- Admin control features
- Pro Plan � Custom Pricing
- Everything in Starter, plus:
- Multi-workspace support
- Usage reporting & dashboards
- Advanced privacy settings
- Priority support & onboarding
Question Base Pros and Cons
Seamless integration into existing Slack workflow
Learns answers from real conversations
Reduces repeat questions instantly
Keeps knowledge centralized and searchable
Limited support outside Slack
May need time to learn enough context
No native integrations with tools like MS Teams
Lacks advanced document import tools
