Miitel is an AI-powered IP phone platform that transforms voice communication into data-rich performance tools for sales, support, and service teams. It automatically transcribes calls, analyzes conversation quality, and provides actionable feedback to help teams improve over time. Designed for remote and hybrid work, Miitel works directly from your browser with no additional hardware needed.
The platform also integrates with major CRMs like Salesforce and HubSpot, syncing call data and analytics in real time. Whether you�re making outbound sales calls or supporting customers, Miitel helps teams communicate better, track performance, and make smarter decisions with the power of AI.
Performance Score
A
Content/Output
Transcribed, analyzed sales calls with insights
Interface
Clean, browser-based IP phone system
AI Technology
- Speech-to-Text
- AI Analytics
- Conversation Scoring
Purpose of Tool
Boost sales and support team performance through AI voice analysis
Compatibility
- Web (Chrome)
- CRM integrations (Salesforce, HubSpot)
Pricing
Starting at $69/month, no activation or minimum user requirement
Who is Best for Using Miitel?
- Sales Teams: Improve conversion rates by analyzing top-performer calls and optimizing messaging across reps.
- Call Center Managers: Monitor conversations and coach agents using real-time and post-call analytics.
- Customer Success Teams: Ensure call quality and consistency in onboarding, support, and retention efforts.
- Remote Workforces: Use browser-based calling and monitoring tools without hardware limitations or office boundaries.
- Sales Trainers: Leverage Miitel�s AI-powered insights for personalized, data-driven training and onboarding workflows.
AI voice analytics for sales performance
Call transcription and playback
Conversation scoring & sentiment analysis
Browser-based calling via Google Chrome
CRM integration (Salesforce, HubSpot)
Real-time monitoring and coaching tools
AI-guided self-coaching features
Automatic recording and data syncing
Is Miitel Free?
Miitel is not free but offers transparent and competitive pricing:
Standard Plan � $69/month
- No activation fee
- No minimum users
- Includes all core AI voice analytics features
- Unlimited access from browser (Google Chrome)
- CRM integration
- Real-time and post-call coaching tools
- AI-driven call transcription and scoring
For larger teams or enterprise customization, additional plans and services are available by contacting the sales team directly.
Miitel Pros and Cons
Powerful AI analytics for sales optimization
Seamless CRM integrations
No setup or hardware needed
Real-time coaching tools
Competitive flat-rate pricing
Not ideal for non-sales teams
Requires stable internet and Chrome browser
No free tier available
