Cast.app is an AI-powered customer success and product engagement platform that automates the creation of personalized videos for client updates, QBRs (Quarterly Business Reviews), onboarding, and feature announcements. These videos include real usage metrics, insights, and tailored recommendations�delivered through AI voiceover and animation. The platform connects directly to your product and CRM data, turning insights into engaging, actionable content. It�s designed to scale proactive customer communication without the need for live meetings, helping CS teams, account managers, and marketers drive retention, upsell, and product adoption through automated but highly personal interactions.
Performance Score
A+
Content/Output Quality
Personalized & Business-Ready
Interface
Dashboard-Based with Simple Workflow
AI Technology
- Data-Driven Personalization
- AI Voiceover Narration
- Dynamic Script Generation
Purpose of Tool
Automate customer-facing videos (QBRs, updates, onboarding) using AI
Compatibility
Web-Based + Integrates with CRMs, Analytics, and SaaS platforms
Pricing
Custom Pricing (Based on use case and volume)
Who is Best for Using Cast.app?
- Customer Success Teams: Wanting to scale personalized QBRs and updates without extra meetings.
- SaaS Businesses: Aiming to onboard, retain, and upsell users through automated product walkthroughs.
- Product Marketers: Delivering feature announcements and tutorials with data-driven personalization.
- Account Managers: Handling large customer portfolios who need scalable, proactive communication tools.
Automated QBR Video Creation
Personalized Voiceover & Scripting
Customer Metrics Integration
Onboarding & Upsell Videos
CRM + Product Analytics Sync
Real-Time Data Personalization
Scalable Video Campaigns
In-App or Email Distribution
Is Cast.app Free?
No, Cast.app does not offer a free version. It operates on a custom pricing model based on company size, video volume, and integration needs. Interested teams must book a demo to receive tailored pricing aligned with their use case.
Cast.app Pros & Cons
Scales customer communication with real-time, personalized videos
Saves time on repetitive QBRs and onboarding tasks
No need for video editors or producers
Seamlessly integrates with CRMs and SaaS data sources
Drives engagement and upsells through proactive content
Custom pricing may be high for small teams
Not suited for companies without CRM or product data infrastructure
Requires setup to match video templates to your brand
No mobile or desktop app�web only
Dependent on quality of internal data for best output
