BetterFeedback is an AI-driven platform that transforms traditional surveys into dynamic, conversational experiences. By replacing static forms with interactive AI conversations, it aims to capture richer insights and higher completion rates across various languages.
BetterFeedback Review Summary
Performance Score
A
Content/Output Quality
High
Interface
User-Friendly
AI Technology
Advanced
Purpose of Tool
Feedback Collection
Compatibility
Multilingual Support
Pricing
Free Plan Available
Who is Best for Using BetterFeedback?
- Product Teams: Seeking deeper user insights for product development.
- Customer Success Managers: Aiming to enhance customer satisfaction through direct feedback.
- UX Researchers: Looking to validate concepts and prototypes effectively.
- Marketing Professionals: Interested in understanding brand sentiment and customer opinions.
BetterFeedback Key Features
AI-Powered Conversational Surveys
Multilingual Support
Adaptive Follow-Up Questions
Instant AI Summaries
Voice and Text Input Options
Rapid Survey Creation
Real-Time Analytics
Easy Integration with Existing Tools
Is BetterFeedback Free?
Yes, BetterFeedback offers a free plan suitable for individuals and small teams. This plan includes 10 AI conversations per month, unlimited conversational surveys, and unlimited users, providing a cost-effective solution for those exploring conversational feedback methods.
Pricing Plans
- Free Plan: Includes 10 AI conversations per month, unlimited conversational surveys, and unlimited users.
- Pro Plan – $19/month or $182.4/year: Offers unlimited AI conversations, removal of BetterFeedback branding, and email and in-app live chat support.
- Enterprise Plan – Custom Pricing: Provides all Pro Plan features plus SAML-based single sign-on , dedicated onboarding, BetterFeedback consulting, and priority support.
Pros & Cons
Engaging, human-like AI conversations replace traditional forms.
Adaptive questioning uncovers deeper insights into user opinions.
Supports over 30 languages, making it accessible to a global audience.
Offers both voice and text input options, catering to user preferences.
Provides instant AI-generated summaries, streamlining data analysis.
May require integration setup for existing systems.
AI-generated follow-ups might sometimes miss nuances in complex responses.
Limited user reviews currently available to fully assess long-term performance.
Pricing starts at $19/month, which might be expensive for small businesses.
Requires internet connectivity for optimal performance.
