Sojern is an AI-powered marketing platform for the hospitality industry; it uses artificial intelligence (AI) to boost guest experience and booking rates. It can analyze vast amounts of traveler data to target potential travelers. Moreover, it can help businesses send personalized marketing campaigns and enhance guest interactions as well.
It can analyze data through traveler intent, search behavior, booking patterns, partner platforms, websites, and more. By analyzing all these data, it can predict when someone is planning a trip or what they would like (e.g., a beach resort, city hotel, etc.). After that, it can run personalized ad campaigns through multiple platforms like Google, Facebook, Instagram, and YouTube. Lastly, it offers AI chatbots for automating communication as well.
Performance Score
A+
Assistant Quality
High-quality assistance
Interface
User-friendly Interface
AI Technology
- AI-Powered Audience Targeting
- Natural Language Processing (NLP)
- Machine Learning Algorithms
- AI Smart Concierge
- Predictive Analytics
Purpose of Tool
It helps travel businesses attract more guests and increase bookings using AI-driven marketing and guest engagement tools.
Compatibility
Web-based Platform
Integration
Seamless integration with existing systems
Pricing
No visible pricing plan on their website
Who is Using Sojern?
- Hotels and Resorts: They can increase direct bookings, boost guest engagement, and improve online reputation with the help of this tool.
- Airlines: This kind of tool works best for airlines, as they can use it for targeting specific traveler segments and increasing ticket sales.
- Travel Destinations & Tourism Boards: They can attract tourists through data-driven, multi-channel campaigns while using this tool.
- Attractions and Experience Providers: They can boost ticket purchases and visitor interest simply by using this helpful tool.
- Vacation Rentals: Those who want to manage guest communication and larger hotel chains can also take advantage of this tool.
AI Traveler Insights
Multichannel Campaign Management
Guest Marketing Suite
AI Smart Concierge
Reputation Manager
Integration
Smart AI Predicting Behavior
Is Sojern Free?
Currently, it comes with no visible pricing plan. For detailed information and subscription plan, you need to contact them directly.
Sojern Pros and Cons
It comes with multichannel marketing capabilities
Offers advanced AI-driven traveler insights for targeting potential customers
Helps run personalized marketing campaigns for multiple channels
Provides seamless integrations with existing PMS systems
Automates guest communication through AI chatbots, email, and SMS
Requires a subscription plan or significant budget for optimal results
Has a learning curve for new users due to overwhelming features
