Sojern Review – Cost, Use Cases & Alternatives [2025]

Name: Sojern
Rating: 4.8 (4 reviews)
Author: AIChief

AIChief Verdict

AIChief Rating

(4.8)

Visit Sojern

What if you get an AI that can predict and identify potential travelers' plans and show them personalized ads to boost your business? Sounds cool, right? AIChief team has found an AI tool for you called Sojern. It can analyze large amounts of data from multiple sources like websites, booking engines, search behavior, and more, or help businesses send personalized ads or campaigns to potential customers. It can boost ROI, booking rate, guest experience, and marketing for businesses easily. Asit automates communication via AI chatbots, emails, and SMS for streamlining guest interactions. So, if you also want smart, automating tools for direct bookings you can explore this tool today.

Features

(4.8)

Accessibility

(4.7)

Compatibility

(4.9)

User Friendliness

(4.8)

Updated October 14, 2025

Sojern is an AI-powered marketing platform for the hospitality industry; it uses artificial intelligence (AI) to boost guest experience and booking rates. It can analyze vast amounts of traveler data to target potential travelers. Moreover, it can help businesses send personalized marketing campaigns and enhance guest interactions as well.

It can analyze data through traveler intent, search behavior, booking patterns, partner platforms, websites, and more. By analyzing all these data, it can predict when someone is planning a trip or what they would like (e.g., a beach resort, city hotel, etc.). After that, it can run personalized ad campaigns through multiple platforms like Google, Facebook, Instagram, and YouTube. Lastly, it offers AI chatbots for automating communication as well.

Sojern Review Summary

Performance Score

A+

Assistant Quality

High-quality assistance

Interface

User-friendly Interface

AI Technology

AI-Powered Audience Targeting
Natural Language Processing (NLP)
Machine Learning Algorithms
AI Smart Concierge
Predictive Analytics

Purpose of Tool

It helps travel businesses attract more guests and increase bookings using AI-driven marketing and guest engagement tools.

Compatibility

Web-based Platform

Integration

Seamless integration with existing systems

Pricing

No visible pricing plan on their website

Who is Using Sojern?

Hotels and Resorts: They can increase direct bookings, boost guest engagement, and improve online reputation with the help of this tool.
Airlines: This kind of tool works best for airlines, as they can use it for targeting specific traveler segments and increasing ticket sales.
Travel Destinations & Tourism Boards: They can attract tourists through data-driven, multi-channel campaigns while using this tool.
Attractions and Experience Providers: They can boost ticket purchases and visitor interest simply by using this helpful tool.
Vacation Rentals: Those who want to manage guest communication and larger hotel chains can also take advantage of this tool.

Sojern Key Features

AI Traveler Insights

Multichannel Campaign Management

Guest Marketing Suite

AI Smart Concierge

Reputation Manager

Integration

Smart AI Predicting Behavior

Is Sojern Free?

Currently, it comes with no visible pricing plan. For detailed information and subscription plan, you need to contact them directly.

Sojern Pros and Cons

Pros

It comes with multichannel marketing capabilities

Offers advanced AI-driven traveler insights for targeting potential customers

Helps run personalized marketing campaigns for multiple channels

Provides seamless integrations with existing PMS systems

Automates guest communication through AI chatbots, email, and SMS

Cons

Requires a subscription plan or significant budget for optimal results

Has a learning curve for new users due to overwhelming features

FAQs

How does Sojern's AI technology enhance marketing efforts?

It offers advanced AI that can analyze traveler intent data from multiple sources and also predict their traveling plans for running personalized marketing campaigns.

How does Sojern improve guest experience?

It offers 24/7 support and automates guest communication via SMS, emails, AI chatbots, and more. Also, offer personalized recommendations and reduce staff workload easily,

Can Sojern integrate with existing PMS?

Yes, it supports integrations with the existing Property Management System (PMS) and also ensures data synchronization to boost guest experience.

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Editorial Staff

The Editorial Staff at AIChief is a team of Professional Content writers with extensive experience in the field of AI and Marketing. AIChief was Founded in 2023, AIChief has quickly grown to become the largest free AI resource hub in the industry. Stay connected with them on Facebook, Instagram and X for the latest updates.

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