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Loox

AIChief Verdict

Loox

AIChief Rating

(4.5)

At AIChief, we found Loox to be an excellent solution for eCommerce businesses looking to leverage the power of customer reviews. Instead of relying solely on text-based reviews, Loox allows stores to display rich visual content like photos and videos from customers, making your reviews far more engaging and credible. During our review, we appreciated how simple it was to set up and integrate with platforms like Shopify, making it perfect for store owners of all sizes.
What stood out most was the tool’s ability to automate review collection and display them in an aesthetically pleasing manner. Whether you’re a new store or an established business, Loox adds instant value by boosting social proof and fostering trust with your audience.

Features
(4.4)
Accessibility
(4.4)
Compatibility
(4.4)
User Friendliness
(4.5)

What is Loox?

Loox

Loox is an eCommerce review collection and display tool designed to help online store owners collect, display, and manage customer reviews. It integrates seamlessly with platforms like Shopify to automatically request reviews, along with photos and videos, from customers after a purchase.

Loox stands out by allowing users to display rich media like photos and videos alongside traditional text reviews, adding an extra layer of authenticity and trust to your online store. With customizable widgets and automatic review requests, Loox makes it easy for store owners to build a strong reputation and increase conversion rates. The platform also offers features like review syndication, automated follow-up emails, and social proof widgets to keep your reviews organized and impactful.

Loox Review Summary
Performance Score A
Content/Output Quality Authentic, Engaging, Trust-Building
Interface Simple and Intuitive
AI Technology
  • Review Aggregation AI
  • Photo and Video Integration
  • Social Proof Display
Purpose of Tool Collect and showcase customer reviews with photos/videos for trust and sales conversion
Compatibility Shopify + Web Integration
Pricing Free trial available; Paid plans starting at $9.99/month

Who is Best for Using Loox?

  • Small Business Owners: Easily collect and display customer reviews with photos, building trust and credibility for your online store.
  • eCommerce Entrepreneurs: Automate review requests and improve social proof with visual feedback, boosting customer engagement and conversion.
  • Marketing Teams: Leverage customer-generated content and real-life testimonials to drive new marketing campaigns and enhance brand credibility.
  • Shopify Store Owners: Integrate seamlessly with Shopify to manage reviews, automate emails, and optimize user experience directly from your dashboard.
  • Product Managers: Showcase real customer feedback to improve product trustworthiness and drive future sales based on insights from reviews.

Loox Key Features

Automated Review Collection
Photo and Video Review Display
Customizable Review Widgets
Shopify Integration
Social Proof Displays
Review Requests via Email
Automated Follow-Up Emails
Multiple Display Layout Options
Integration with Google Reviews

Is Loox Free?

Loox offers a free trial, after which users can choose from the following paid plans:

Loox Pricing Plans

  • Free Plan – $0/month: Collect reviews with photo uploads, basic review request automation, display reviews with Loox branding.
  • Basic Plan – $9.99/month: Unlimited photo/video reviews, customizable review display options, remove Loox branding, email follow-up automation.
  • Advanced Plan – $39.99/month: All features from the Basic plan, advanced reporting and analytics, priority email support, Google reviews integration.

Loox Pros & Cons

Pros

  • Easy-to-use interface with seamless Shopify integration
  • Collects rich media (photos/videos) to enhance review credibility
  • Fully automated review collection and follow-up emails
  • Customizable widgets for a tailored storefront experience
  • Helps increase trust and sales with visual proof of customer satisfaction

Cons

  • Limited features on the free plan, including branding and functionality restrictions
  • Advanced features like analytics are only available on higher plans
  • Pricing may be costly for very small stores or businesses with tight budgets
  • No built-in translation feature for international stores or customers
  • Limited integrations beyond Shopify

FAQs

Can I collect photo and video reviews with Loox?

Yes, Loox allows you to collect both photo and video reviews alongside text-based feedback, making reviews more engaging and authentic.

Is there a free version of Loox available?

Yes, Loox offers a free plan, but it comes with limitations like Loox branding and fewer customization options.

Does Loox integrate with other platforms besides Shopify?

Currently, Loox primarily integrates with Shopify, but it may have future expansions or custom integrations depending on demand.

Promote Loox

Disclosure: We may earn a commission from partner links. Commissions do not affect our editors’ opinions or evaluations.

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