Loox is an eCommerce review collection and display tool designed to help online store owners collect, display, and manage customer reviews. It integrates seamlessly with platforms like Shopify to automatically request reviews, along with photos and videos, from customers after a purchase.
Loox stands out by allowing users to display rich media like photos and videos alongside traditional text reviews, adding an extra layer of authenticity and trust to your online store. With customizable widgets and automatic review requests, Loox makes it easy for store owners to build a strong reputation and increase conversion rates. The platform also offers features like review syndication, automated follow-up emails, and social proof widgets to keep your reviews organized and impactful.
| Loox Review Summary | |
| Performance Score | A |
| Content/Output Quality | Authentic, Engaging, Trust-Building |
| Interface | Simple and Intuitive |
| AI Technology |
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| Purpose of Tool | Collect and showcase customer reviews with photos/videos for trust and sales conversion |
| Compatibility | Shopify + Web Integration |
| Pricing | Free trial available; Paid plans starting at $9.99/month |
Who is Best for Using Loox?
- Small Business Owners: Easily collect and display customer reviews with photos, building trust and credibility for your online store.
- eCommerce Entrepreneurs: Automate review requests and improve social proof with visual feedback, boosting customer engagement and conversion.
- Marketing Teams: Leverage customer-generated content and real-life testimonials to drive new marketing campaigns and enhance brand credibility.
- Shopify Store Owners: Integrate seamlessly with Shopify to manage reviews, automate emails, and optimize user experience directly from your dashboard.
- Product Managers: Showcase real customer feedback to improve product trustworthiness and drive future sales based on insights from reviews.
Loox Key Features
| Automated Review Collection | Photo and Video Review Display | Customizable Review Widgets |
| Shopify Integration | Social Proof Displays | Review Requests via Email |
| Automated Follow-Up Emails | Multiple Display Layout Options | Integration with Google Reviews |
Is Loox Free?
Loox offers a free trial, after which users can choose from the following paid plans:
Loox Pricing Plans
- Free Plan – $0/month: Collect reviews with photo uploads, basic review request automation, display reviews with Loox branding.
- Basic Plan – $9.99/month: Unlimited photo/video reviews, customizable review display options, remove Loox branding, email follow-up automation.
- Advanced Plan – $39.99/month: All features from the Basic plan, advanced reporting and analytics, priority email support, Google reviews integration.
Loox Pros & Cons
Pros
- Easy-to-use interface with seamless Shopify integration
- Collects rich media (photos/videos) to enhance review credibility
- Fully automated review collection and follow-up emails
- Customizable widgets for a tailored storefront experience
- Helps increase trust and sales with visual proof of customer satisfaction
Cons
- Limited features on the free plan, including branding and functionality restrictions
- Advanced features like analytics are only available on higher plans
- Pricing may be costly for very small stores or businesses with tight budgets
- No built-in translation feature for international stores or customers
- Limited integrations beyond Shopify
FAQs
Can I collect photo and video reviews with Loox?
Yes, Loox allows you to collect both photo and video reviews alongside text-based feedback, making reviews more engaging and authentic.
Is there a free version of Loox available?
Yes, Loox offers a free plan, but it comes with limitations like Loox branding and fewer customization options.
Does Loox integrate with other platforms besides Shopify?
Currently, Loox primarily integrates with Shopify, but it may have future expansions or custom integrations depending on demand.
