HiJiffy is a web-based AI-powered communication platform tailored for the hospitality industry. It centralizes all guest interactions—pre-stay, during stay, and post-stay—through chatbots, smart messaging campaigns, AI-assisted bookings, digital check-ins, and satisfaction surveys. By integrating across websites, social media, WhatsApp, and more, HiJiffy helps hotels answer 85%+ of guest queries automatically. It improves upselling opportunities, reduces incoming calls, and simplifies operations by consolidating guest conversations into one manageable inbox.
| HiJiffy Review Summary | |
| Performance Score | A+ |
| Content/Output Quality | Seamless and Personalized |
| Interface | Unified & User-Friendly |
| AI Technology |
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| Purpose of Tool | Centralize, automate, and enhance guest communication in hospitality |
| Compatibility | Web-Based |
| Pricing | Custom Pricing Based on Property Size and Features |
Who is Best for Using HiJiffy?
- Hotel Chains and Resorts: Automate and centralize thousands of guest conversations daily, increasing operational efficiency and guest satisfaction.
- Boutique Hotels and Hostels: Deliver top-tier guest experiences while reducing overhead with an all-in-one communication platform.
- Hospitality Marketing Teams: Boost direct booking conversions with personalized AI upselling and smart, campaign-driven messaging.
- Customer Support Teams: Reduce repetitive manual tasks, speed up response times, and focus more on in-person service delivery.
HiJiffy Key Features
| AI-Powered Guest Communication Hub | Website, WhatsApp, Messenger, Instagram, and SMS Integration | Smart Chat-Based Booking Flows |
| Digital Check-In and Digital Key Systems | In-Stay Requests and Concierge Automation | Upsell and Cross-Sell Campaigns |
| Automated Satisfaction Surveys and Review Requests | Centralized Communication Console for All Channels | PMS, CRM, and OTA Integrations |
| Real-Time Reporting and Guest Feedback Analytics |
Pricing Breakdown
HiJiffy operates on a custom pricing model, which depends on the size of the hotel, number of properties, number of messaging channels used, and the specific solutions activated (such as upselling, digital keys, etc.). Interested businesses must contact HiJiffy’s sales team for a personalized quote.
HiJiffy Pros & Cons
Pros
- Automates 85%+ of guest queries for greater efficiency
- Boosts direct bookings with intelligent conversational flows
- Easy to integrate with existing hotel systems (PMS, CRM)
- Improves overall guest satisfaction and feedback rates
- Unified inbox across all messaging channels
Cons
- No free plan or public price listings
- Initial setup may require time and onboarding training
- Best suited for medium to large hospitality operations
- Full effectiveness relies on proper system integrations
FAQs
What does HiJiffy automate?
HiJiffy automates guest communication, booking processes, check-ins, in-stay services, upselling offers, satisfaction surveys, and review requests.
Is HiJiffy free?
No, HiJiffy operates on custom pricing. Costs vary based on hotel size, services activated, and channel usage.
How much does HiJiffy cost?
Pricing is tailored per client needs. Interested businesses must contact HiJiffy directly for a personalized quote based on property size and feature requirements.
What messaging platforms does HiJiffy support?
HiJiffy integrates with websites, WhatsApp, Facebook Messenger, Instagram DM, SMS, and other digital messaging channels.
Can HiJiffy increase direct bookings?
Yes, HiJiffy’s conversational AI helps guests book directly through chat, boosting direct revenue and reducing reliance on OTAs.
