Cast.app is an AI-powered customer success and product engagement platform that automates the creation of personalized videos for client updates, QBRs (Quarterly Business Reviews), onboarding, and feature announcements. These videos include real usage metrics, insights, and tailored recommendations—delivered through AI voiceover and animation. The platform connects directly to your product and CRM data, turning insights into engaging, actionable content. It’s designed to scale proactive customer communication without the need for live meetings, helping CS teams, account managers, and marketers drive retention, upsell, and product adoption through automated but highly personal interactions.
| Cast.app Review Summary | |
| Performance Score | A+ |
| Content/Output Quality | Personalized & Business-Ready |
| Interface | Dashboard-Based with Simple Workflow |
| AI Technology |
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| Purpose of Tool | Automate customer-facing videos (QBRs, updates, onboarding) using AI |
| Compatibility | Web-Based + Integrates with CRMs, Analytics, and SaaS platforms |
| Pricing | Custom Pricing (Based on use case and volume) |
Who is Best for Using Cast.app?
- Customer Success Teams: Wanting to scale personalized QBRs and updates without extra meetings.
- SaaS Businesses: Aiming to onboard, retain, and upsell users through automated product walkthroughs.
- Product Marketers: Delivering feature announcements and tutorials with data-driven personalization.
- Account Managers: Handling large customer portfolios who need scalable, proactive communication tools.
Cast.app Key Features
| Automated QBR Video Creation | Personalized Voiceover & Scripting | Customer Metrics Integration |
| Onboarding & Upsell Videos | CRM + Product Analytics Sync | Real-Time Data Personalization |
| Scalable Video Campaigns | In-App or Email Distribution |
Is Cast.app Free?
No, Cast.app does not offer a free version. It operates on a custom pricing model based on company size, video volume, and integration needs. Interested teams must book a demo to receive tailored pricing aligned with their use case.
Cast.app Pros & Cons
Pros
- Scales customer communication with real-time, personalized videos
- Saves time on repetitive QBRs and onboarding tasks
- No need for video editors or producers
- Seamlessly integrates with CRMs and SaaS data sources
- Drives engagement and upsells through proactive content
Cons
- Custom pricing may be high for small teams
- Not suited for companies without CRM or product data infrastructure
- Requires setup to match video templates to your brand
- No mobile or desktop app—web only
- Dependent on quality of internal data for best output
What kinds of videos can Cast.app create?
Cast automates QBRs, product updates, onboarding, renewal reminders, and upsell opportunities—fully personalized for each customer.
Does Cast.app require human voiceover or editing?
No, it uses AI voiceovers and generates video scripts automatically based on your data—no production team needed.
Can Cast.app integrate with my existing tools?
Yes, it supports integrations with platforms like Salesforce, HubSpot, Segment, Mixpanel, and more for real-time data syncing.
