SuperDial is an AI automation tool for healthcare phone calls. It allows the healthcare professionals to manage the communication with insurance providers. This means they don’t have to waste time on manual calls. It can automate the calls, which makes it easier to come to terms with insurance payers. It can dial the calls and navigate the payer systems.
The best thing is the backup team to handle the calls. In addition, you can create customized scripts, which means you’ve full control over the calls as well. Lastly, it can support triggering in bulk and individually.
| SuperDial Review Summary | |
| Performance Score | A+ |
| Call Quality | Fully automated and personalized experience |
| Interface | Intuitive |
| AI Technology |
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| Purpose of Tool | Automate calls to insurance payers and providers for better navigation of paying systems |
| Compatibility |
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| Pricing | Schedule a consultation |
Who is Using SuperDial?
- Individual Physicians: They can automate tedious tasks like insurance verification, prior authorization requests, and claim follow-ups. This helps free up time for patient care.
- Medical Groups and Health Systems: They can streamline their revenue cycle management (RCM) processes, improve efficiency, and reduce costs.
- Dental Practices: They can automate calls to insurance payers for verification, prior authorizations, and claim inquiries.
- Revenue Cycle Management (RCM) Companies: They can automate repetitive tasks, improve accuracy, and reduce the workload on their staff. This can lead to faster claim processing and increased revenue.
SuperDial Key Features
| AI Calls | Custom Call Scripts | Enrolment & Credentialing |
| Call Automation | Flexible Call Options | Insurance Verification |
| Payer System Navigation | Real-Time Call Outcomes | Prior Authorization |
| Human Fallback Team | Claim Follow-Ups | Data Attestation |
Is SuperDial Free?
No, SuperDial is not free. However, they have not shared the pricing information on the website. Instead, you’ve to schedule a consultation to try out the features and get a quote.
SuperDial Pros & Cons
Pros
- Automate the calls to insurance providers.
- A backup team is needed to handle calls for constant service.
- Customized scripts to improve the call quality.
- Support bulk and individual calls.
- Real-time access to the call results.
Cons
- The dashboard customization and integration are difficult.
FAQs
Is SuperDial HIPAA compliant?
Yes, SuperDial is a HIPAA-compliant tool. This means it adheres to communication and privacy standards. Also, it helps comply with healthcare regulations.
How does SuperDial help dentists?
SuperDial can help dentists because it can be integrated with PMS. This makes it easier to ask about the co-pays and deductibles.
Does SuperDial automate follow-up calls?
Yes, it can automate the follow-up calls if you need to claim the resolution of payment denial. In addition, it can handle the next steps.
