HelpKit is an innovative AI-powered platform that is designed to help users transform their Notion pages into professional help centers. This help center offers self-service help and an internal knowledge base. It can also act as a documentation site.
In addition, it enables you to manage and publish articles directly from Notion. This transformation can help users streamline the process of creating and maintaining support documentation.
It also allows you to write and manage articles, and it automatically syncs them and publishes them in your help center. There are various custom designs available to make it fit based on your business or brand needs.
| HelpKit Review Summary | |
| Performance Score | A |
| AI Documentation and Help-Center Quality | Good |
| Interface | User-Friendly Interface |
| AI Technology | OpenAI’s technology |
| Purpose of Tool | The purpose of this tool is to enhance the creation of self-service pages directly from Notion. |
| Compatibility | Website Browsers |
| Pricing | Try it for free, then upgrade to a paid version |
Who is best for using HelpKit?
- Startups and Small Businesses: It can be used by businesses looking for a cost-effective, easy-to-implement help center solution.
- Teams Already Using Notion: Organizations that utilize Notion for internal documentation will find HelpKit’s integration beneficial.
- Customer Support Teams: It can be used by teams aiming to reduce support ticket volume and improve response times through self-service resources.
- Content Creators and Educators: Content creators needing a platform to publish and manage instructional content or FAQs efficiently can use this AI.
HelpKit Key Features
| Seamless Notion Integration | Customizable Design |
| Embeddable Widget | HelpKit AI |
| User-Friendly Interface | Real-time Collaboration |
| Enhanced SEO |
Is HelpKit Free?
Yes, you can get started for free and then upgrade to its paid version. The details are as follows:
Starter Plan for $15 per site per month
- 25 Articles
- 1 Team Seat
Business Plan for $31 per site per month
- 100 Articles
- 5 Team Seats
Professional Plan for $63 per site per month
- 1000 Articles
- 10 Team Seats
HelpKit Pros and Cons
Pros
- The AI assistant reduces response times and supports workload management.
- It has an intuitive interface for seamless navigation.
- This AI can be optimized for search engines, increasing the visibility of your help articles.
Cons
- The free trial is limited, so you need a paid version.
- There is a steep learning curve for users to learn about its features.
FAQs
How does HelpKit integrate with Notion?
It syncs with your Notion pages, allowing you to write and edit help articles in Notion.
Can I customize the appearance of my help center?
Yes, you can. It includes domains and design adjustments to meet your branding voice.
What is the working of HelpKit AI?
It works by adding transformations to the knowledge base and provides accurate answers.
