Confident AI is an open-source platform built to evaluate, benchmark, and optimize large language models (LLMs). With its DeepEval framework, it provides a suite of metrics for testing, including regression and A/B testing. The platform supports both in-development and production environments, offering tools for managing datasets, engineering prompts, and monitoring real-time performance. Trusted by industry leaders, Confident AI helps organizations enhance the reliability and safety of their AI systems. By providing insights into model performance and enabling continuous improvements, Confident AI is designed to be a powerful tool for teams working with LLMs.
| Confident AI Review Summary | |
| Performance Score | A |
| Core Feature | Comprehensive LLM evaluation and optimization |
| Metrics | Over 14 DeepEval metrics for diverse testing needs |
| Dataset Management | Tools for dataset curation, annotation, and management |
| Observability | Real-time monitoring and tracing of LLM applications |
| Human Feedback Integration | Automated collection and integration of human feedback |
| Security & Compliance | HIPAA-compliant with options for self-hosting and enterprise readiness |
| Open-Source Framework | Built on the widely adopted DeepEval framework |
| Enterprise Adoption | Used by organizations like BCG, AstraZeneca, and Mercedes-Benz |
Who is Using Confident AI?
- BCG: Uses Confident AI to evaluate and optimize LLM applications for consulting projects, ensuring model reliability.
- AstraZeneca: Employs Confident AI for validating AI models in pharmaceutical research, ensuring their performance and safety.
- Mercedes-Benz: Leverages Confident AI to assess AI systems in automotive applications, driving optimization and compliance.
- Stellantis: Uses the platform to benchmark and refine LLMs for use in automotive technologies.
- Booking.com: Utilizes Confident AI to enhance customer service AI models, improving user experiences across platforms.
- Accenture: Adopts Confident AI to evaluate AI solutions for their consulting services, enhancing model performance.
- Cisco: Implements Confident AI to assess AI models for networking solutions, ensuring optimized operations.
- Toyota: Utilizes the platform to ensure AI model performance in automotive systems, streamlining their applications.
Key Features of Confident AI
- 14+ DeepEval metrics for LLM evaluation
- Dataset curation and annotation tools
- Real-time observability of LLM performance
- Automated human feedback integration
- Regression and A/B testing capabilities
- Support for complex agentic systems
- Publicly sharable testing reports
- Self-hosting and enterprise deployment options
Is Confident AI Free?
Confident AI offers a tiered pricing model:
- Free Tier: $0 – Includes 1 project, 5 test runs per week, and 1-week data retention.
- Starter Tier: From $29.99 per user/month – Adds full LLM testing suite, dataset management, and 3 months data retention.
- Premium Tier: From $79.99 per user/month – Includes advanced observability, human feedback integration, and enterprise support.
Pros and Cons of Confident AI
- Pros:
- Comprehensive suite of evaluation tools for LLM applications
- Integration with DeepEval provides proven metrics
- Real-time monitoring and tracing capabilities
- Support for complex agentic systems
- Automated human feedback collection enhances model refinement
- Options for self-hosting and enterprise deployment
- Open-source framework fosters community collaboration
- Trusted by leading organizations across various industries
- Cons:
- Initial setup and learning curve for new users
- Advanced features available only in paid tiers
- Self-hosting may require additional IT resources
- Primarily focused on LLM applications, limiting broader AI use cases
FAQs
How does Confident AI assist in LLM evaluation?
Confident AI provides a platform to evaluate LLM applications using over 14 metrics, dataset management tools, and real-time observability.
Is Confident AI suitable for enterprise use?
Yes, Confident AI offers enterprise-ready features, including HIPAA compliance, self-hosting options, and robust support for large-scale deployments.
Can I try Confident AI before committing?
Confident AI offers a free tier with limited features, allowing users to explore the platform before upgrading to paid plans.
