Sprig is an AI-enhanced product feedback platform designed to help product, UX, and growth teams gather real-time user insights within apps and websites. It enables you to launch targeted microsurveys and video interviews, directly embedded into your digital experiences. Sprig collects qualitative and quantitative feedback during critical user moments�such as onboarding, feature usage, or drop-off points. Responses are analyzed using AI to uncover sentiment, themes, and decision-driving trends. Teams can then act swiftly using built-in dashboards, alerts, and integrations. With Sprig, product organizations can understand customer behavior at scale and confidently prioritize roadmap features based on real user feedback.
Performance Score
A+
Content/Output Quality
Actionable, Contextual Insights
Interface
Sleek, Product-Led Design
AI Technology
- NLP
- Sentiment Analysis
- Smart Tagging
Purpose of Tool
Capture in-product feedback to guide product decisions
Compatibility
Web-Based
Pricing
Free + Paid plans starting at $175/month
Who is Best for Using Sprig?
- Product Managers: Get feedback on new features and identify pain points directly from users without interrupting their experience.
- UX Researchers: Run contextual surveys and analyze user journeys with automated tagging and sentiment-driven analysis tools.
- Growth Marketers: Test hypotheses and understand onboarding drop-offs by targeting high-intent users with real-time questions.
- Design Teams: Validate design decisions and feature usability by gathering in-situ user reactions and qualitative quotes.
- Customer Experience Teams: Proactively capture and act on user concerns before they escalate by embedding feedback touchpoints throughout the journey.
In-Product Microsurveys
AI-Powered Sentiment Analysis
Automated Response Tagging
Targeted User Segmentation
Video Interview Recruitment
Dashboards & Analytics
Survey Templates Library
Slack & Product Tool Integrations
Cross-Platform Deployment
Is Sprig Free?
Yes, Sprig offers a free plan with limited access, plus paid plans with expanded features and higher volume limits.
- Free Plan � $0/month: Unlimited surveys (up to 50 responses/month), Access to pre-built templates, Basic AI tagging and analytics.
- Starter Plan � $175/month: 1,000 monthly responses, Custom targeting, Advanced AI analysis, Slack & app integrations.
- Enterprise Plan � Custom Pricing: Unlimited responses, Dedicated CSM, SSO, data governance, and premium support, Full API and integration access.
Sprig Pros & Cons
AI-driven insights streamline analysis
User-friendly interface for non-designers
Seamless integration with design tools
Real-time feedback collection capabilities
Continuous optimization of product experience
Limited advanced quantitative analytics
Basic export options may hinder advanced analysis
Delayed implementation of new analytics tools
Limited multimedia survey options
Some features are still under development
