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ngSurvey

(4.5)

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Paid Plan - Custom

Platform:

Web

Best for:

Designing Customized Surveys Efficiently

Free Trial:

Not Available

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AIChief Verdict
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AIChief Rating

(4.5)

Visit ngSurvey

At AIChief, we explored ngSurvey and found it to be one of the most comprehensive AI-enhanced survey platforms on the market. Combining intuitive survey building with powerful AI for form creation, data analysis, and multi-channel distribution, ngSurvey feels designed for serious businesses. It doesn't just gather data—it helps you deeply understand it with smart AI-driven insights and analysis. The platform's open-source commercial licensing and strong on-premise security options impressed us too. Whether you're running customer satisfaction surveys, internal engagement audits, or market research projects, ngSurvey’s flexibility, depth, and automation deliver real value. In a crowded space, ngSurvey stands out as a powerhouse for businesses serious about data-driven decisions.

Features

(4.5)

Accessibility

(4.5)

Compatibility

(4.5)

User Friendliness

(4.6)

Updated November 26, 2025

What is ngSurvey?

ngSurvey is a full-featured survey software platform enhanced with AI technologies for form creation, smart data analysis, and omnichannel distribution. It allows businesses to easily design customized surveys using 30+ question types, deploy them across email, web, SMS, or WhatsApp, and analyze responses with intelligent AI-powered insights.

Unlike many SaaS survey tools, ngSurvey offers on-premise installation under commercial open-source licensing, ensuring full data ownership and privacy. It supports multi-language forms, advanced logic branching, customer panel integration, CRM syncing, and customizable design themes. Perfect for industries ranging from education to finance, ngSurvey transforms traditional data collection into an automated, insight-driven strategy.

ngSurvey Review Summary
Performance Score
A+
Content/Output Quality
Smart and Actionable Insights
Interface
Powerful yet User-Friendly
AI Technology
  • AI Form Creation
  • AI Data Analysis
  • Omnichannel AI Distribution
Purpose of Tool
Streamline survey creation, distribution, and analysis with AI
Compatibility
Web-Based; On-Premise Options
Pricing
Request Demo for Custom Pricing

Who is Best for Using ngSurvey?

  • Large Enterprises: Manage complex employee engagement, satisfaction, and customer feedback surveys through customizable, secure survey solutions.
  • Market Research Agencies: Conduct advanced surveys with deep data analysis, custom panels, and flexible CRM integrations.
  • Government and Educational Institutions: Create multi-language surveys to gather public opinions and measure program effectiveness.
  • Financial Services and Banks: Securely gather and analyze client satisfaction metrics while ensuring compliance with data protection standards.
  • HR Teams: Streamline employee engagement surveys, exit interviews, and sentiment analysis with intelligent AI-powered reporting tools.
ngSurvey Key Features
AI-Powered Survey Creation
Omnichannel Distribution (Email, SMS, WhatsApp)
AI-Powered Data Analysis & Reporting
30+ Advanced Question Types
Multi-Language and Auto-Translation Support
Save and Resume Progress Functionality
High Security with SSO, Encryption, Remote Validation
CRM, SQL Server, and Zapier Integration
Conditional Logic, Branching, and Custom Theming

Is ngSurvey Free?

ngSurvey is a premium, enterprise-grade solution that offers demos and customized pricing based on specific organizational needs. Pricing details are available upon request via the "Request Demo" form on their website. It is designed for businesses requiring serious scalability, security, and AI-driven survey intelligence.

ngSurvey Pros & Cons

Pros
AI boosts both survey creation and data analysis dramatically
Full on-premise installation available for maximum data control
Extensive customization options for design, logic, and delivery
Supports multilingual forms with automatic translation options
Powerful integrations with CRM, SQL databases, and external APIs
Cons
No public free plan or simple self-service pricing
Might be overpowered for very small businesses or simple surveys
Initial setup can require technical expertise for on-premise deployment
Heavy feature set may involve a steeper learning curve for beginners
Primarily focused on mid-sized to large enterprise users

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FAQs

Does ngSurvey support on-premise deployment?

Yes, ngSurvey offers a commercial open-source license allowing full on-premise installation for organizations requiring full control over data.

Can ngSurvey surveys be distributed over WhatsApp?

Absolutely! ngSurvey allows multi-channel delivery, including WhatsApp, SMS, email, and web links for maximum outreach.

Is it possible to integrate ngSurvey with CRM platforms?

Yes, ngSurvey supports direct integration with CRMs, Microsoft SQL Servers, Zapier, and offers an extensive REST API for custom connections.

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