ngSurvey is a full-featured survey software platform enhanced with AI technologies for form creation, smart data analysis, and omnichannel distribution. It allows businesses to easily design customized surveys using 30+ question types, deploy them across email, web, SMS, or WhatsApp, and analyze responses with intelligent AI-powered insights.
Unlike many SaaS survey tools, ngSurvey offers on-premise installation under commercial open-source licensing, ensuring full data ownership and privacy. It supports multi-language forms, advanced logic branching, customer panel integration, CRM syncing, and customizable design themes. Perfect for industries ranging from education to finance, ngSurvey transforms traditional data collection into an automated, insight-driven strategy.
| ngSurvey Review Summary | |
| Performance Score | A+ |
| Content/Output Quality | Smart and Actionable Insights |
| Interface | Powerful yet User-Friendly |
| AI Technology |
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| Purpose of Tool | Streamline survey creation, distribution, and analysis with AI |
| Compatibility | Web-Based; On-Premise Options |
| Pricing | Request Demo for Custom Pricing |
Who is Best for Using ngSurvey?
- Large Enterprises: Manage complex employee engagement, satisfaction, and customer feedback surveys through customizable, secure survey solutions.
- Market Research Agencies: Conduct advanced surveys with deep data analysis, custom panels, and flexible CRM integrations.
- Government and Educational Institutions: Create multi-language surveys to gather public opinions and measure program effectiveness.
- Financial Services and Banks: Securely gather and analyze client satisfaction metrics while ensuring compliance with data protection standards.
- HR Teams: Streamline employee engagement surveys, exit interviews, and sentiment analysis with intelligent AI-powered reporting tools.
ngSurvey Key Features
| AI-Powered Survey Creation | Omnichannel Distribution (Email, SMS, WhatsApp) | AI-Powered Data Analysis & Reporting |
| 30+ Advanced Question Types | Multi-Language and Auto-Translation Support | Save and Resume Progress Functionality |
| High Security with SSO, Encryption, Remote Validation | CRM, SQL Server, and Zapier Integration | Conditional Logic, Branching, and Custom Theming |
Is ngSurvey Free?
ngSurvey is a premium, enterprise-grade solution that offers demos and customized pricing based on specific organizational needs. Pricing details are available upon request via the “Request Demo” form on their website. It is designed for businesses requiring serious scalability, security, and AI-driven survey intelligence.
ngSurvey Pros & Cons
Pros
- AI boosts both survey creation and data analysis dramatically
- Full on-premise installation available for maximum data control
- Extensive customization options for design, logic, and delivery
- Supports multilingual forms with automatic translation options
- Powerful integrations with CRM, SQL databases, and external APIs
Cons
- No public free plan or simple self-service pricing
- Might be overpowered for very small businesses or simple surveys
- Initial setup can require technical expertise for on-premise deployment
- Heavy feature set may involve a steeper learning curve for beginners
- Primarily focused on mid-sized to large enterprise users
FAQs
Does ngSurvey support on-premise deployment?
Yes, ngSurvey offers a commercial open-source license allowing full on-premise installation for organizations requiring full control over data.
Can ngSurvey surveys be distributed over WhatsApp?
Absolutely! ngSurvey allows multi-channel delivery, including WhatsApp, SMS, email, and web links for maximum outreach.
Is it possible to integrate ngSurvey with CRM platforms?
Yes, ngSurvey supports direct integration with CRMs, Microsoft SQL Servers, Zapier, and offers an extensive REST API for custom connections.
