Certainty is an AI-powered sales enablement platform that functions as a real-time copilot during calls and meetings. It analyzes live conversations to surface insights like intent signals, competitor mentions, and sales objections, then provides in-call nudges and post-call action items. Certainty also helps managers coach reps using performance analytics, playbook compliance, and custom call breakdowns. Whether used during Zoom, Teams, or phone calls, Certainty helps sales teams turn more conversations into revenue opportunities.
Performance Score
A
Content/Output Quality
Real-Time, Context-Aware
Interface
Call Overlay + Web Dashboard
AI Technology
- NLP & Sentiment Detection
- Real-Time Call Analysis
- CRM Sync Engine
Purpose of Tool
Assist sales reps live during calls with insights, coaching, and deal intelligence
Compatibility
Web-Based + CRM Integrations + Zoom/Teams/Call Platforms
Pricing
Custom Pricing (Based on Team Size and Usage)
Who is Best for Using Certainty?
- Sales Teams: Get real-time objection handling and buyer signal tracking while staying focused on the conversation.
- Revenue Leaders: Coach reps based on real data�keyword triggers, missed signals, and deal progression.
- Enablement Managers: Reinforce playbooks and ensure reps follow discovery frameworks with in-call assistance.
- Founders & Early Sales Teams: Close more deals by having a live AI assistant that surfaces what to say and when to say it.
- Sales Coaches & Trainers: Use post-call analytics to give targeted feedback that improves messaging and conversion rates.
Real-Time Sales Call Copilot
Live Objection Handling Suggestions
Buyer Intent & Sentiment Detection
AI-Generated Action Items
Custom Playbook Enforcement
Zoom, Teams, Dialer Integration
CRM Sync for Deal Tracking
Post-Call Summaries and Coaching
Performance Dashboards
Secure & Compliant Call Data Handling
Is Certainty Free?
Certainty is a premium sales enablement tool. There is no free plan available. Pricing is customized based on the number of seats, features required, and usage volume. Free demos and enterprise onboarding are available upon request.
Certainty Pricing Plans
Certainty offers custom pricing based on team size and usage. A free demo and enterprise onboarding are available upon request.
Certainty Pros & Cons
Live call insights improve rep performance
Excellent for objection handling and coaching
Smart CRM syncing and data enrichment
Helps scale sales enablement instantly
Enterprise-ready and compliant
No self-serve or free tier
Requires integration setup for full value
Best for B2B teams�not SMB or solo sellers
Learning curve for playbook design
Relies on call quality for analysis accuracy
