SupportAI is an AI tool for creating a customized AI chatbot. It is powered by ChatGPT, which means your customers can get answers related to the products and services. In addition, it can help capture leads if you have to grow the email list because the chatbot is quite friendly. The best thing is that you can train the chatbot to make sales.
SupportAI can easily handle bookings and appointments. In addition, it is a cross-channel chatbot generator. This is because you can ensure consistent responses on all communication channels. It ensures that the customer experience is cohesive.
| Suit Up Review Summary | |
| Performance Score | A+ |
| AI Picture Quality | Professional and reliable |
| Interface | Intuitive |
| AI Technology | Natural Language Processing, Stable Diffusion, DALL-E 3 |
| Purpose of Tool | Create professional pictures with suits and generate multiple versions for a polished appearance. |
| Compatibility | Web-based interface |
| Pricing | Free to use |
Who is Using SupportAI?
- Support Agents: They can handle routine inquiries. This helps free up agents to focus on complex issues and escalations.
- Customer Success Managers: They can proactively engage with customers. It provides onboarding assistance and personalized recommendations.
- Help Desk Technicians: They can triage incoming requests, gather information, and route tickets to the appropriate technician.
- Sales Representatives: They can qualify leads, answer product questions, and schedule demos.
- Marketing Managers: They can collect customer feedback, run surveys, and personalize marketing campaigns.
- Lead Generation Specialists: They can capture leads through interactive chatbots and targeted promotions.
SupportAI Key Features
| Customer Support | Cross-Platform Functionality | Website Integration |
| Lead Generation | Feedback Collection | Data Source Connectivity |
| Sales Training | Product Recommendations | Customizable Chatbots |
| Automated Bookings & Appointments | Internal Team Support | Bot Response Control |
Is SupportAI Free?
Yes, there is a free version available that allows users to handle 20 messages a month. In addition, you can provide training materials. In the case of paid plans, you’ve three options that cost $29, $49, and $89.
Starter
- Costs $29 a month
- 2000 messages
- 200 pieces of training material
- Leads collection
- 5 chatbots
- API Access
Pro
- Costs $49 a month
- 5000 messages
- 500 pieces of training material
- Leads collection
- Website integration
- No Branding
- API Access
- 10 chatbots
Enterprise
- 10,000 messages
- Leads collection
- Unlimited chatbots
- GPT-4
- Unlimited chatbots
SupportAI Pros & Cons
Pros
- Allows tailored AI chatbot with ChatGPT-powered responses.
- Captures potential customers by collecting emails and engaging users.
- Helps upsell and recommend products to boost revenue.
- Ensures consistent responses across multiple communication platforms.
- Customers can schedule services without manual intervention.
- Easy to set up and integrate with websites and APIs.
- Users can upload product details, demo videos, and other training materials.
Cons
- The free version only allows 20 messages per month.
FAQs
Can SupportAI be used for internal team support?
Yes, it can assist with employee training, ticket routing, and knowledge sharing.
How does SupportAI handle lead generation?
It engages visitors, collects their contact information, and qualifies leads for businesses. This helps increase engagement and leads.
Is API access available?
Yes, API access is included in all paid plans for seamless integration.
