Seven24.ai is an AI customer support platform designed to handle live chat, FAQs, lead capture, and support ticketing using conversational AI. The system learns from your website, help docs, or CRM content to respond intelligently and contextually�reducing the burden on support teams. It works across websites, mobile, and social channels, offering 24/7 support coverage while maintaining human-style tone and response speed. It�s easy to set up, customizable, and scalable for businesses of all sizes.
Seven24.ai Review Summary Performance Score
A
Content/Output Quality
Brand-Matched, Real-Time Responses
Interface
Unified Chat Dashboard
AI Technology
- Conversational AI
- Knowledge Base Trainer
Purpose of Tool
Automate live chat and customer support messaging
Compatibility
Web-Based Platform + Widget + CRM Integrations
Pricing
Free Trial + Paid Plans starting from $15/month
Who is Best for Using Seven24.ai?
- E-Commerce Brands: Automate FAQs, order tracking, and product queries to boost customer satisfaction and reduce tickets.
- SaaS Startups: Offer real-time chat and onboarding support without needing 24/7 staff.
- Agencies: Use white-label chatbots for multiple clients across sites or campaigns.
- Local Service Providers: Handle appointment requests, quotes, or lead capture while you�re offline.
- Educational Platforms: Support learners and parents instantly through AI-assisted messaging systems.
AI Chat Assistant with Human-Like Replies
Website and App Integration
CRM and Knowledge Base Sync
24/7 Automated Support
Live Agent Handoff Option
FAQ Auto-Extraction
Multilingual Support
Analytics and Feedback System
White-Label Options
Is Seven24.ai Free?
Seven24.ai offers a free trial with full feature access. Ongoing use requires a paid subscription based on message volume or user seats.
Seven24.ai Pricing Plans
- Starter Plan � $15/month: 1 AI assistant, website chat integration, basic analytics and CRM sync.
- Pro Plan � Custom Pricing: Multi-channel messaging, advanced analytics, agent routing and custom workflows, white-label branding.
Seven24.ai Pros & Cons
Quick to set up and launch
Smart FAQ and content sync
Humanlike responses feel natural
Affordable entry price
Scalable for growing teams
Basic analytics in starter tier
Limited to chat use cases
No mobile app yet
Advanced workflows need Pro plan
CRM setup required for full benefit
